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Work Background
The City of Red deerMunicipal Policing Services Supervisor
Jan. 2024 - Apr. 2024Red Deer, Alberta, Canada
Central Alberta Victim & Witness Support SocietyExecutive Director
Jan. 2022Blackfalds, Alberta, CanadaDedicated Executive Director with over a decade of invaluable experience in a law enforcement environment and a passion for victim advocacy. Proven track record in managing diverse teams and overseeing a wide range of human resource tasks. Adept at conflict management and committed to fostering a positive work environment. Skilled in promoting a healthy work-life balance within teams.
Lacombe Police ServicePolice Disptach
May. 2018 - Jan. 2022Lacombe, Alberta, CanadaOperating in a high-stress environment, responsible for receiving and processing emergency calls from individuals in distress. Including:
Emergency response coordination- assess the nature of incoming calls, quickly and calmly gathering essential information
Dispatch services- accurately relay information to the appropriate emergency response team using established protocols and procedures.
File and record management - creation, classification and indexing, storage and preservation, retention, access control, compliance and regulation, audit and quality control
The City of Red DeerTelcommunications Operator & Watch Clerk
Jul. 2015 - Dec. 2022Red Deer, Alberta, CanadaOperating in a high-stress environment, responsible for receiving and processing emergency calls from individuals in distress. Including:
Emergency response coordination- assess the nature of incoming calls, quickly and calmly gathering essential information
Dispatch services- accurately relay information to the appropriate emergency response team using established protocols and procedures.
File and record management - creation, classification and indexing, storage and preservation, retention, access control, compliance and regulation, audit and quality control
Central Alberta Victim & Witness Support SocietyAdministrative Assistant
Jan. 2011 - May. 2012Blackfalds, Alberta, CanadaI honed my administrative skills, ensuring effective communication, streamlined processes, and optimal resource utilization. My dedication to maintaining a well-organized and efficient office environment contributed significantly to the overall success of the organization.
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