New York Public Radio, WNYC & WQXRSenior Listener Services Associate
Apr. 2011 - May. 2018New York, NYServed the listeners and members of WQXR-FM, WNYC-AM and FM, and New Jersey Public Radio. Worked in fast-paced department requiring strong organizational and leadership skills with the ability to optimize efficiency and maintain flexibility throughout the day. Handled high-volume of incoming calls, and responded to and prioritized hundreds of emails on a daily basis. Scheduled department meetings, lunches, and events. Supervised team in managerโs absence. Demonstrated ability to work with a diverse team to meet fundraising and department goals. Led station tours for visiting journalists, students, and industry professionals.