Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🗿100%
HR
🔥50%
Startup Founder
💸50%
Marketing
Geos
Work Background
The Playhouse GroupCatering, Events & Marketing Manager
Apr. 2024Los Angeles, California, United States
YES! EmbroideryGeneral Manager & Production Manager
Jul. 2022 - Feb. 2024Los Angeles, California, United States- Oversaw production management team and warehouse operations, ensuring production targets and quality standards are met; improved order accuracy by 50% in the first 2 months.
- Increased production output by 20% within the first 5 months by improving sales-to-production pipeline processes + strategizing the daily 18-hour production schedule.
- Restructured production management team's roles by streamlining several processes and matching team members to repeating tasks based on their strengths.
- Negotiated mutually beneficial vendor pricing, following extensive vetting for quality and reliability; maintained excellent vendor relationships.
- Codified SOPs and continually reorganized both office and warehouse settings to improve workflow.
- Quickly and creatively addressed all company issues including production-related obstacles, HR-related conflicts, and clients' concerns.
- Strategized business development goals with the CEO, and subsequently conducted all hiring and onboarding, performance reviews, and terminations.
- Maintained detailed financial records, oversaw payroll, collect payments from clients, and issued payments to vendors.
The Elm RestaurantAssistant General Manager
Jan. 2021 - Sep. 2021Bloomington, Indiana, United States- Collaborated with General Manager to establish operations, layouts, and promotional events during the opening stages of an upscale restaurant.
- Researched and created the company's employee handbook.
- Built, costed, and purchased restaurant smallwares list.
- Developed competitive employee pay structure, enabling the hiring of talented and passionate team members.
Uptown CafeEvents, Marketing & Host Manager
Nov. 2016 - Jan. 2021Bloomington, Indiana, United States- Successfully booked 250+ events per year, averaging >$500k in sales annually.
- Conceptualized and executed successful themed events, including an annual Mardi Gras community engagement/marketing event, increasing the holiday’s year-over-year sales by 100%.
- Streamlined the front- and back-end booking process for the highest grossing weekend of the year.
- Researched and implemented an event management software, transitioning the events program from pen-and-paper to a PCI-compliant cloud-based software.
- Created COVID-19 event planning structure that adhered to state and local health department guidelines while maintaining high standards of service and guest experience.
- Established and maintained a playful yet professional voice for all social media accounts, a blog, and a newsletter.
- Increased average engagement across various metrics: follower count increased by 25%, post engagements increased by 100%, website clicks from social media increased by 200%.
- Introduced cutting edge ideas, such as outdoor seating domes, and subsequent SOPs; recapturing lost business during the height of COVID-19.
Intch is a Professional Networking App for the Future of WorkSee more people like Lydia on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
565944 people
18
Technologist, Project/Program Manager
17
Assistant manager
16
Customer service specialist
118754 people
18
Technologist, Project/Program Manager
17
Assistant manager
15
Human Resources @ UB Greensfelder