SVG Port AuthorityIT Help Desk Officer
Aug. 2007KingstownManage the Help Desk providing software and hardware support to computer users
Provide training and continuous support in the introduction of new system software
Support technical staff in the installation, configuration and deployment of company-wide web-based applications including email, firewalls, VOIP systems and other applications Assist in troubleshooting network related issues surrounding DNS, DHCP and TCP/IP
Assist maintaining network based on Linux, Samba and Windows