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Work Background
Senior Systems Analyst Consultant
Paradigm Consulting GroupSenior Systems Analyst Consultant
Nov. 2024
Founder
WealthForge InsuranceFounder
Nov. 2023Winnipeg, Manitoba, CanadaWealthForge Insurance is your gateway to innovative and personalized insurance solutions. We believe in more than just policies; we believe in forging wealth, securing your future, and empowering you to achieve your financial goals.
Founder
Zoka ConsultingFounder
Jan. 2023Winnipeg, Manitoba, Canada
Business Analyst
Bison Transport Inc.Business Analyst
Jul. 2021 - Nov. 2024
Product Owner (Digital Transformation Initiatives).
Omni-Forte Favor CorpProduct Owner (Digital Transformation Initiatives).
Jun. 2020 - Jul. 2021Winnipeg, Manitoba, Canada• Facilitated the planning of 2-week sprints in collaboration with the scrum team to reach 95% of product goals defined in the product roadmap. • Implemented a Digital Appointment and Queue Management System (DAQMS) for Sovereign Insurance, Canada which served as a replacement for the manual appointment visit and paper ticketing queue management system resulting in 80% Customer Satisfaction.
Product Success Manager/Business Analyst - Campaign Strategy
Couronne PublishingProduct Success Manager/Business Analyst - Campaign Strategy
Sep. 2017 - Aug. 2019Winnipeg, Canada Area• Successfully increased customer satisfaction by 20% through continuous market research and design thinking tools, resulting in a more complete and targeted product offering. • Improved team efficiency by 15% through effective backlog management and quarterly planning, resulting in a timely release of new features and successful resolution of technical debt. • Designed campaign solutions based on customer requirement specifications, resulting in 5 local authors becoming best-selling authors on Amazon and McNally publishers.
Product Analyst, Digital Web & Marketing
Atarah Studios -Digital Marketing & Video Production studio in WinnipegProduct Analyst, Digital Web & Marketing
Sep. 2016 - Sep. 2017Winnipeg, Manitoba, Canada• Analyzed and optimized marketing campaigns, resulting in a 25% increase in lead generation and a 15% increase in conversion rates. • implemented a data-driven approach to product development, defining key metrics and designing experiments to validate product hypotheses, resulting in a 15% increase in efficiency and a 10% reduction in development time.
directional leader
future housedirectional leader
Jan. 2014 - Aug. 2016
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