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Work Background
Newbury PartnersDirector, Systems & Operations
Mar. 2023United States
Newbury PartnersImplementation Consultant
Mar. 2021 - Mar. 2023United States
Hidalgo SporthorseTrainer/Owner
Oct. 2020Yakima, Washington, United StatesTeaching confidence in horse and human using Dressage Foundations, Natural Horsemanship Relationship Building and Consistency with your body and your horse.
Ocean Shores Fire Department & Griffin Fire DepartmentFirefighter/EMT
Apr. 2019 - Nov. 2022Volunteer FF/EMT for 2 local Fire Departments
TrueBlue Inc.Product Support Manager
Mar. 2019 - Oct. 2020Tacoma, WAResponsible for ensuring service level agreements are met or exceeded with the business by leading a team of Tier 1 support agents who triage, resolve, and escalate user-reported challenges with technical tools and business processes. Also responsible for identification of opportunities and assisting in prioritizing technical and business process improvements.
TrueBlue Inc.Associate Manager, Center of Excellence
Jul. 2018 - Mar. 2019Tacoma, WAMaintain enterprise wide data quality and data quality processes across multiple systems, research and propose new processes that better serve the business, data and end user of Salesforce, MDM, PRISM and other tools layered in such as Hubspot, TalentRover, Marketing Cloud, and Marketo
NanSea StablesOnsite Barn Manager
May. 2017 - Mar. 2021Ocean Shores, Washington, United States
TrueBlue Inc.Sales Effectiveness Specialist
Nov. 2015 - Jul. 2018Works directly with the field to develop lead generation programs and positions suited to increase sales and aggressively market TrueBlue and all it's brands. Support sales leaders and managers to boost CRM usage and promote new tools within the organization.
Back to BasicsOwner/Trainer
Nov. 2013 - Oct. 2020Anchorage, AKOwner/Trainer at private boarding facility focus is on natural horsemanship and relationship building between horses and owners.
TrueBlue Inc.National Leads Specialist
Aug. 2013 - Nov. 2015Anchorage, AKWorking directly with the National Sales Directors, and Field Sales Teams to pass on potential client information. Reports on new national sales and determines success of the National Leads Program and makes adjustments to the program as needed. Encourages process improvements on all fronts.
Green Pixel DevelopmentClient Relations Manager
Jul. 2012 - Jul. 2013Worked directly with a wide variety of clients to properly set up their online product, including but not limited to website design, eBook creation, Content Curation and Social Media set up. Managed a group of telecommuting employees to complete internet marketing tasks for clientele.
Connect CommunicationsIndependent Contractor
May. 2012 - Jul. 2012Marysville, WAUnderstand multiple cable company platforms and sales techniques to pitch to potential customers and accurately track sales and interest throughout the 20 to 60 calls and walk ins received daily.
American Family InsuranceSales Associate
Sep. 2011 - Jul. 2012Bonney Lake WACold calling, qualifying, quoting and assisting insurance customers through the sales process. Obtained Auto, Life and Home insurance certifications for the duration of this position.
Northwest Therapeutic Riding CenterBarn Manager
Apr. 2009 - Dec. 2009Bellingham, Washington AreaWorked closely with volunteers and horses to build client relationships with the animals as well as ensure safety of all personnel involved in the program.
eWorld Web ServicesSupport Assistant Manager
May. 2007 - Apr. 2009Managed social media, PPC Campagins, Article Creation and curation and assisted in the hiring and training of employees for the client use.
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