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Work Background
Director of Operations & Event Planning, Owner
Narcisse Elite EventsDirector of Operations & Event Planning, Owner
Aug. 2016Miami/Fort Lauderdale AreaMy responsibilities are to plan and execute Corporate Meetings, Social Events, and Weddings from start to finish while creating new partnerships, acquiring new clients, and networking within the Hospitality and Tourism industry. Our Services: Corporate Meetings & Events "INNOVATIVE & DYNAMIC PLANNING" Narcisse Elite Events, LLC strives to provide the best services for your corporate meeting and event needs. We have great relationships with major hotel brands in which allows us to provide you with the best prices. Narcisse Elite Events offers our planning expertise for the following events services you may require below: • Corporate Meetings • Corporate Travel Hotel Sourcing • Conferences /Seminars • Team Building Retreats • Trade Shows • Group Hotel Sleeping Room Blocks • Cocktail Receptions • Attendee Invite & RSVP Management Weddings & Receptions "WEDDINGS AND RECEPTIONS WITH ELEGANCE AND STYLE" Getting married is the most monumental and exciting moment of one's lives. Planning a wedding can be hectic & stressful which definitely hinders the whole experience if you are handling the planning process on your own. Narcisse Elite Events, LLC is here to help you and offer our planning and design expertise. Narcisse Elite Events offers wedding and reception planning by offering the services below: • Introductory Creative Event Consultation • Venue Sourcing & Cost Negotiations • Cost Proposal & Contract Negotiations • Vendor Selections • Meal Tasting Arrangements • Venue Site Inspections • Menu Tastings & Selections • Audio & Visual Consulting • Attendee Invite & RSVP Management • Sleeping Room Block Management • Rehearsal Wedding Coordination Sessions • Finalization Wrap-Up Meeting • Honeymoon Travel Services Please click on our company page and website at www.neeplanning.com for info. on the services we offer. You can also contact me via e-mail at sandra@neeplanning.com or by phone at (786)438-1313.
Corporate Housing & Meeting Specialist
Royal Caribbean Cruises Ltd.Corporate Housing & Meeting Specialist
May. 2010 - May. 2016Miami, FL• Expertly planned, arranged, and executed Business Social Events, Executive Meetings, Conferences, and Conventions for all company brands in which also includes arranging, group room blocks, and motor coach ground transportation. • I negotiated costs with hotel venues around the world and obtained the absolute lowest quotes cost effective towards the company as whole. • For the year of 2015 I provided an annual cost savings of over $150,000 in event & group room block arrangements due to my expert business and cost negotiations skills and techniques. • Thoroughly reviewed event sales contracts and BEO’s with my clients and the company’s legal department, verifying that the company is in agreement with the event and food & beverage terms and costs. • Attended several site inspections with my clients at different hotel properties, to ensure that the event spaces, sleeping rooms, and the property’s décor are up to the company’s standards. • Arranged housing, transportation, and large training seminars for large scale Dry-dock ship renovation & new build projects in several international cities such as Singapore, Barcelona, Spain, and the Freeport, Bahamas. • Arranged long term corporate housing for vendors, new hires, and corporate travelers into luxury condominiums and apartments.
Corporate Travel Consultant
Royal Caribbean Cruises Ltd.Corporate Travel Consultant
Oct. 2008 - May. 2010Miami, FL• I answered inbound calls from corporate travelers from the company around the world performing travel requests such as: booking flight itineraries, hotel reservations, and car rental reservations. • Provided cost quotes, penalty charges for reservation changes, resolutions to sudden travel issues such as flight delays, air schedule changes and more. • I was an administrator for the company’s E-travel inbox servicing and fulfilling E-mail requests from corporate offices around the world. • Evaluated travel expense reports for all employees, to ensure that all charges are within the company’s Corporate Travel Policy.
Premium Air Travel Consultant
Norwegian Cruise LinePremium Air Travel Consultant
Feb. 2007 - Aug. 2008Miami/Fort Lauderdale Area•Answered incoming calls from travel agents or direct passengers and assisted with customizing their current air itineraries with air deviations. Also worked as an Air/Sea Coordinator assigning cruise passengers with block fights for future cruises. •Provided “Air Deviation Quotes” and customized air itineraries using the airline booking program (GDS) called AMADEUS. •Booked deviations such as, Business, or First Class upgrades, re-arranging Pre and Post departure dates, creating stopovers, calculating prices, and creating manual PNR’s. •Also communicated with Major airline carriers, and reviewing ticketing rules and regulations for airline contracts.
Baggage Service Lead
American AirlinesBaggage Service Lead
Jul. 2005 - Oct. 2006Miami/Fort Lauderdale Area•Assisted passengers with lost Luggage issues at the Miami International Airport by filing luggage claims at the American Airlines Baggage claim counter. •I worked in the customer service office reviewing all actions that were being done by the employees of the company in the SABRE system. I also did thorough searches and traces for lost luggage throughout all airports in the world using the World Tracer System. •Performed duties such as updating new information into existing luggage claims in the computer "SABRE" system. •My daily responsibilities were filing, faxing, calling passengers ensuring that they have received their lost luggage, copying, and answering calls from the AA headquarters in Dallas, TX in regards to lost luggage issues. •I also worked at the baggage carousels, entering lost luggage into the SABRE GDS system. My job required me to work in a fast paced environment, be very multi-tasked and an excellent problem solver.

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