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Work Background
Data engineering
naviHealthData engineering
Oct. 2022 - Sep. 2023RemoteNaviHealth - Data Engineer • Automated secure data processing for 6M+ users using SQL & Python. • Ensured HIPAA compliance through training and implementation. • Collaborated with major insurance firms (Aetna, Blue Cross Blue Shield, Humana, etc.).
Center Operations Specialist
USO SigonellaCenter Operations Specialist
Mar. 2018 - Mar. 2020Sigonella, SicilyUSO Sigonella – Center Operations Specialist • Managed and maintained the USO Sigonella website, ensuring seamless functionality and timely updates of critical information. • Provided technical support for Wi-Fi access, troubleshooting connectivity issues for thousands of service members to enhance communication with their families. • Delivered IT support by efficiently handling diverse technological inquiries and resolving system-related challenges. • Executed real-time troubleshooting to identify and resolve technical issues, ensuring uninterrupted operations and network connectivity for military personnel.

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