SalesforceeCommerce and Digital transformation leader
Mar. 2017 - Apr. 2024★ Executed digital transformation and change management engagements with Enterprise customers based internationally in English, French and Spanish ★ Cross functionally managed international teams worldwide through inspired leadership and active listening up to 20+ people ★ Managed multi million $ ecommerce and digital projects , eg B2B ecommerce site generating 500M$ yearly ★ Supported clients in industries that included Fashion and Luxury Products by developing and implementing commerce strategies. ★ Partnered with a Fashion industry client to execute a review of the customer experience across retail, e-Commerce, social media, and customer care operations. ★ Designed a B2C strategy to enable a Luxury Products company to launch operations in 30 countries, leading to millions of dollars in growth. Scope of the engagement included developing a logistics program and researching regulations on data collection. ★ Trained as Integral coach focusing on cognitive/somatic/emotional aspects of the person ★ Certified as Lego Serious Play, innovative solution to leverage creativity through the hands to define business strategy, build team cohesion and enhance self development ★ Served as the Lead of the Employee Impact Council for France. Structures employee volunteer initiatives with nonprofit organizations that include Energie Jeunes, Apprentis d'Auteuil, Le Silence des Justes, Social Builder, Faune Alfort. ☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲
ABOUT SALESFORCE Salesforce, Inc. is a cloud-based software company. It provides customer relationship management software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.