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11
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Work Background
Tin Roof Acquisition Company, LLCGeneral Manager
Jan. 2024Birmingham, Alabama, United States* Monitored finances and managed budgets by tracking expenses and analyzing variances, reducing operating costs by 15%
* Created budgetary reports and sales forecasting using Google Sheets by consolidating data and analyzing trends in order to allocate funds to maximize profitability
* Maintained clear communication with corporate and on-site employees through Gmail, Microsoft Teams, conference calls, and one on ones to ensure accountability and development of my team
Tin Roof Acquisition Company, LLCDirector of Entertainment
Jan. 2022 - Jan. 2024Nashville, TN* Streamlined processes through the implementation of a new Enterprise Resource Planning System resulting in a reduction of manual hours by 50+ weekly
* Project Manager for large events from project birth through funding and execution, generating millions in additional revenue for the company
* Built and maintained industry relations through networking and online communication in order to expand our sponsors and talent pool
Tin Roof Acquisition Company, LLCRegional Entertainment Manager
Jun. 2021 - Jan. 2022Nashville, TN* Sourced talent for venues and negotiated deals with the resources provided in order to increase sales and reduce cost
* Created roster database using Google Sheets to organize client and performer information to increase efficiency in our process
* Created budget and financial plans using data provided by accounting in order to reduce wasted spend increase overall profitability
Tractor Supply CompanyTeam Member, Customer Solutions Center
Aug. 2020 - Jun. 2021* Designed and present new onboarding training for Covid-19 employees to help the team overcome new hurdles stemming from remote training
* Used verbal and written communication in order creatively problem solve with customers while operating within the guidelines provide by the business
* Consistently a top performer using all call per hour and customer satisfaction metrics
Envelope Solutions Inc.Customer Service Representative
Mar. 2015 - Jan. 2017Doraville, GA· Aided in the improvement of daily business processes using Microsoft . . .
Excel
· Prepare daily sales orders, purchase orders, and invoices using . . . . . . . . . .
QuickBooks
· Addressed and resolved customer service and administrative concerns
· Regularly corresponded with clientele to ensure accuracy of accounts
Andrew Velez MusicIndependent Business Owner
Jan. 2009 - Aug. 2020Atlanta, GA* Held Primary responsibility for crisis management and resolution in order to maintain my business reputation and ensure all clients were absolutely satisfied
* Developed and maintained precise schedules to meet deadlines using Google Suite
* Prepared and interpreted venue contracts to ensure both parties were receiving what they needed through negotiation
* Solely responsible for business finances, payroll, tax forms, budgeting, and cost / benefit analysis
* Prepared and maintained detailed records for subcontractors to ensure legality and tax liability fell on the right party
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