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Work Background
Sales Representative/System Designer
Infinite Home TheaterSales Representative/System Designer
Jan. 2023 - Oct. 2023Meridian, Idaho, United StatesSystem designer and salesperson for high-end residential and commercial A/V projects, focusing on new construction. Experience using a consultative sales approach to guide luxury and corporate clients to a solution that best meets their goals and budget. Attained multiple product certifications for audio, control systems, lighting design, and more.
Operations Manager
LuminaireOperations Manager
Mar. 2021 - Jan. 2023Boise, Idaho, United StatesOperations and primary salesperson/installer for high-end residential A/V and automation integration projects of all sizes. Experience designing, selling, installing and programming expansive projects utilizing industry-leading platforms such as D-Tools and Control4. Capable of successfully qualifying, generating detailed proposals, closing, onboarding, and training new clients. Helped to develop sales workflow and other company policies to ensure smooth sales and install operations. Handled marketing duties including all web and graphic design duties.
Account Executive
JumpCrewAccount Executive
Feb. 2020 - Mar. 2021Nashville, Tennessee, United StatesJumpCrew is the leading acquisition marketing platform focused on integrating digital technology and sales solutions. We partner with our clients to accelerate their revenue by building awareness, driving leads, and converting sales.
Customer Success Specialist
TwitterCustomer Success Specialist
Feb. 2020 - Dec. 2020Nashville, Tennessee, United StatesCustomer Success Specialist/Account Manager with Twitter, acting as a direct point of contact and trusted partner/advisor for small to medium sized businesses, with a focus on high value outbound accounts. Providing product expertise, premium sales opportunities, and long term strategic planning for agencies and direct advertisers. Establishing first contact with new users and guiding them towards activation on the platform.
General Manager
Tin Cup Coffee / The Horton BuildingGeneral Manager
Nov. 2015 - Jun. 2018Greater Nashville Area, TNManaging operations at The Horton Building including Tin Cup Coffee and Horton Events. Responsible for overseeing all aspects of business management including restaurant operations, special events and catering, marketing, HR, strategic planning, business development, and more. Implemented a complete operational overhaul including a full cafe and espresso bar renovation, installation of coffee roasting facilities, menu revamp, music venue buildout, and marketing updates.
Tour Manager
The Relay GroupTour Manager
Aug. 2015 - Feb. 2020Greater Nashville Area, TNTM/FOH - Boy & Bear 2019 North American Tour TM/FOH - David Cook 2019 Acoustic Tour Production Manager - 2019 Fire On The Water Festival, Gallatin, TN FOH/Drum Tech - The Cadillac Three TM/PM/FOH - Hayes Carll 2019 Winter, Spring, Summer tours TM/FOH - NIGHTLY 2018 Fall Tour Drum/Backline Tech - Gavin Degraw 2015/2016 Tours
Drum and Backline Technician, Gavin DeGraw
Relay ProductionsDrum and Backline Technician, Gavin DeGraw
Aug. 2015 - Apr. 2016North America Tour 2015/2016Responsible for setup, tuning, maintenance of drums, keyboards, audio tracks playback, and set pieces for the 2015 Gavin Degraw tour. Also responsible for related inventory control and purchasing in association with the production manager, as well as the Nashville liaison for artist's equipment repair, transport, and storage.
Owner
Square ProductionsOwner
Oct. 2013Star, IdahoFounder, Production Manager, and Chief Audio Engineer overseeing all aspects of high-end concert production and promotion including audio, lighting, staging, marketing, talent buying, ticketing, hospitality, and overall event management. Providing commercial AV design and installation to the Pacific Northwest.
President, General Manager
Caffe Mela Coffee Roasting CompanyPresident, General Manager
Jun. 2006 - Apr. 2014WenatcheeFounded and successfully built one of the most recognized and respected brands in Central Washington by being the market leader in coffee products and live music events. Oversaw all aspects of business management including coffee roasting, green buying, barista training, product development, strategic planning, marketing, HR, wholesale development, music venue management, community outreach, and more. Successfully sold the business in April 2014.
Sales Manager
Visions Espresso Service, Inc.Sales Manager
Sep. 2003 - Dec. 2005Greater Seattle AreaHandled inside sales and equipment consulting duties for the accessories and small-wares division. Responsible for managing show-room operations in addition to business marketing support and product training duties.
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