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Work Background
Omnus FramingPicture Framer - Head of Mounting, Marketing Manager
Apr. 2021 - May. 2024Melbourne, Victoria, AustraliaOmnus is one of Melbourne's premier conservation framing companies. I developed strong relationships with art suppliers, collectors, artists, companies, and enthusiasts to create timeless framed pieces. Over my time at Omnus, I took on many roles; + 2IC to CEO & Front of House Admin - Email correspondences, handling phone enquiries, booking suppliers, stock inventory, consolidating weekly lists and ensuring all departments were prioritising tasks correctly, informing customers of material delays, quality control, managing multiple timelines, debt collection among many other tasks. + Design Consultant - Providing impeccable customer service, actively listening to customers needs, providing design options that met or exceeded the customer's expectation on conservation, & look. + Head of Mounting - Adhering valuable artworks down for display using conservation techniques and materials. Versed in works on paper, needlework, silk scarves, objects, canvases. Float mounting, Window mounting, dry mounting, creative mounts. + Marketing Manager - Designed and implemented marketing campaigns, content creation for social media, grew social media following, created reels, essential marketing materials, sent out email blasts using Squarespace & mailchimp, maintained and edited website, created leads to marketing avenues + Fitter, joiner, stainer, & stretcher - Joining frames using underpinner, hand staining on natural timbers, Stretching canvases and embroidery onto wooden bars and fitting the mounted artwork into the frames completing the framing process.
Frames NowPicture Framing Manager
Jan. 2019 - Apr. 2021Melbourne, Victoria, AustraliaAt Frames Now, I was introduced to the wonderful world of framing, where I used my design skills to help customers select the ideal framing components to complement their artwork. I gained experience with specialised framing software, cutting borders, and completing simple fitting tasks. As the manager of the largest and busiest store, I motivated my team to delivering the highest standards of customer service, cleanliness and efficiency checking in completed framed works from our warehouse. Through my passion for the industry I was able to achieve the second-highest sales records across all eight locations. Additionally, I served as the second-in-command (2IC) for our largest commercial printing client, overseeing all the printing by conducting regular ink checks, performing quality and content control on artworks, and ensuring they were trimmed and packed for delivery.
Student Flights AustraliaTravel Consultant
Feb. 2017 - Aug. 2018Melbourne, Victoria, AustraliaAs a Travel Consultant, I ensured that I was meticulous in addressing every detail of my clients' travel needs. I provided quick, helpful responses to emails and delivered exceptional, personalised customer service to ensure each client fully understood their travel plans, including insurance options, sales packages, and payment deadlines to secure the best rates. I also led team meetings to introduce new products, built strong foundations with suppliers and frequently achieved monetary targets.
Adam Cusack ArtistStudio Manager
Oct. 2015 - Dec. 2016Melbourne, Victoria, AustraliaWorking as a Personal Assistant and Studio Manager for the talented Melbourne artist Adam Cusack remains one of my favorite experiences. In this role, I managed budgets, calendars, correspondences, and the organisation of the studio while also honing my Adobe Suite skills by assisting Adam in creating ads for major companies like Webjet. A highlight of my time there was successfully entering Adam into various art competitions, where he won the prestigious Montalto Art Award and became a finalist in two other prominent awards.
Dee Ferraro PhotographyPhotographer
Jan. 2013 - Dec. 2020Melbourne, Victoria, AustraliaPhotography is one of my big passions. I've been able to work in the fashion, portraiture, product, event and gig photography fields but also have travel and conceptual photography for sale. I have acquired skills in book creation and binding, proficient skills in the Adobe suite. - especially Photoshop and InDesign. Website creation and management, marketing, promotions and social media engagement.
Skills HubEvent Co-Coordinator
Mar. 2012 - Oct. 2012Melbourne, Victoria, AustraliaSkillsHub was a government-funded event management business. Unfortunately, my time there was brief, as the government sector responsible for its funding did not receive further financial support, leading to the closure of the entire business. During my time, I successfully organised the final smART awards, our farewell event, and assisted with the closure of the entire workplace. I also liaised with stakeholders and suppliers to ensure a smooth transition.
VIP PersonnelHospitality Specialist
Sep. 2011 - Sep. 2015Melbourne, Victoria, AustraliaV.I.P Personnel allowed me to flourish with a range of hospitality expertises as every work day was a different experience. I was able to host event rooms at the Grand Prix, wait tables and bartend at private events and at some of Melbourne's biggest sporting events. This job taught me the importance of fast information retention, rapid and adaptable learning.
Falls Music & Arts FestivalEvent Staff
Jan. 2011 - Dec. 2018Lorne, Victoria, AustraliaI had the pleasure of working at a prestigious festival in Victoria for many years over the New year holidays. Each year my role grew within the company. Some of my roles were; Hosting and Information, Ticketing, Green room liaison and Declaration and Parking Supervisor.
Network VideoRetail Manager
Jul. 2006 - Aug. 2018Pascoe Vale, Victoria, AustraliaTo this day, I’m still fondly referred to as the 'Video Shop Girl' or 'Dee from The Video Store.' My time at Video Ezy / Network Video was instrumental in honing key skills, including building genuine rapport, ensuring cash-handling accuracy, adapting management styles to different personalities, maintaining attention to detail in visual merchandising, and effectively managing conflict both in person and over the phone. These invaluable experiences have continued to enrich every workplace I’ve joined since.
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