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Work Background
Counter Intelligence Agent
Best BuyCounter Intelligence Agent
Aug. 2008 - Dec. 2010Front line retail customer service. General knowledge PC/Laptop repair. Component replacement, upgrade installations, and software repair/reinstallation. Sales of services, both over the phone and in person at the counter.
Director of Digital Forensics
ReparioDirector of Digital Forensics
Mar. 2008Grand Rapids, Michigan, United States
Director of Information Security
Elijah LTDDirector of Information Security
Mar. 2008 - Mar. 2023Greater Grand Rapids, Michigan AreaOperations Management for Michigan Office Information Technology Administrator System/Network Administration Sharepoint System Administration/Development Microsoft Azure System Administration/Network Design PHP/MySQL Website development Linux/MySQL/CPanel Webhosting Specialist Computer Forensic Acquisition Specialist
Technical Services Sales Manager
CompUSATechnical Services Sales Manager
Sep. 2004 - Mar. 2008Managed day to day operations of the repair facility. Direct supervision of up to 10 employees, and indirect supervision of up to 30 employees at any given time. Maintained profit and loss for department, implemented and designed new programs to increase revenue flow and decrease costs of doing business. Assisted the rest of the district with excellency standards.
Inventory Control Coordinator
CompUSAInventory Control Coordinator
Jan. 1999 - Aug. 2004Completely responsible for the accuracy of physical inventory vs book inventory. Orchestrated and conducted physical inventory counts bi-annually and spot check counted specific categories weekly. Maintained and developed security standards to prevent loss to the company.
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