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Work Background
WSSC WaterSr Project Manager
Jun. 2023 - Jan. 2024Laurel, MD
JVS-BostonProject Manager
Sep. 2022 - Jan. 2023Boston, USAProgram/Project Manager for CRX, HRS, ERP Platforms
ExperianGlobal Project Manager, Experian, ESG
May. 2022 - Sep. 2022London, England, United KingdomPM for Global Emissions and Modern Slavery programs to meet EU reporting standards
HEROES To EducationChief Human Resources Officer & Project Manager
Sep. 2018Alexandria, VAAs CHRO, creating and landing an enterprise-level HR/ERP dept. It is sponsored by multiple federal agencies including DOD, DOE & DOL for the purpose of transitioning retiring military personnel and their spouses, as educators, healthcare heroes & retired law enforcement officers into the field of public education. We'll have offices in all 50 states to better serve 14,000 public school systems.
Designing all processes and solutions for compliance and recruiting, HR system platforms & benefits/payroll management leading to a top-shelf employee experience with employee-driven social safety nets. This is a 5-year journey finally coming to fruition. Please take a peak via these links. You will need to paste them in your browser. https://heroestoeducation.org https://www.facebook.com/HeroesToEducation
https://www.linkedin.com/company/heroes-to-education
Highmark Health CareClinical Director & Area HRBP/Business Analyst
Aug. 2013 - Sep. 2018Greater DC marketClinic Director/ Business Analyst leading three full optical medical practices to market penetration, net profit growth & HR successes • Lowered one office’s employee turnover to zero last 3 years through honest appraisals & rating promotability. Coached 3 associates to next level promotions last year, the most in the 100+ store region
• Reduced inventory losses (shrink) by 75% at one site by raising awareness and resetting retail footprint
• Top Customer Appreciation scores in our region the last 4 years by doing live interviews of patients • Identified opportunities to improve clinic practices, devised strategies for social media campaigns; implemented plans that created led to 25% in traffic and promotion of third of the staff
RP One Consultants HR Program & Ops Director/ ERP-Business Analyst
Aug. 2011 - Dec. 2023United States•(A boutique consultancy that provides human resources/payroll, timekeeping, employee migrations, retail POS upgrades, and cost allocation maps, including CAPX & OPEX budgeting. and systems project management services. SaaS modulating data migrations in a multi-state commercial environment in technology, healthcare, non-profit, Federal DOD, & retail industries in EMIR and domestic standards of security).
• For one client, protected by an NDA, procured Insperity COTS HRIS platform with Paylocity ERP, Ceridian & Success Factors, realigned HR mission to federal laws, enhanced budget for allocations, established stakeholder communications, instituted SharePoint for team communications, reset EEOC laws in their compliance and documentation chain of custody protocols, & updated employee handbook. • As People Operations Manager, verified data integrity and accuracy of inventory bringing payroll in-line to 95% of the budget with the integration of ADP systems and Quick Books and devised processes to implement cascade training for the integration of Kronos time-keeping reducing case & ticket management issues, particularly in LOA, ADA, FMLA management with infrastructure and migration management.
• For one client, Best Buy, as PM/BA, had to organize and direct 10 project teams for store builds in HR/Merchandising, and cross-training of 1000 employees in revised T&D platforms using Cornerstone. As PMO Leader, we did this in Sprints due to regional differentiations.
• Another client at RP One Consulting was Staples. We created 10 task force teams to function at 50 different sites on the East Coast, to do several on-site projects such as:
• People Systems Migration & Augmentation with heavy cross-training for Staples
• Store Relocations – which involved recruiting for the relocated store (using Workforce Now) It demanded to use of ADP for training and development to remain compliant with the local jurisdictions.
Ruddick CorporationManager Operational Projects & Human Resources
Nov. 2008 - Aug. 2011Charlotte, NCWhile matriculating through the company's district management selection program,
• As HRM, drastically reduced safety issues by using concepts from European programs. One store successfully set regional record for zero safety issues over 4 years
• My HR depts. earned 100% on HR Compliance Audits by developing cross-functioning HR Leaders • Diminished inventory losses by 25% in each assigned store based on best practices especially improving safety awareness and protecting inventory losses at a granular level
• Rallied stores to Zero OSHA incidents as we created safety teams where the members were nominated by fellow associates, highlighting European warehousing best practices
• Became Certified National Food Safety Inspector
Lowes Home ImprovementStore Director/ HR Manager
Nov. 2004 - Nov. 2008Mooresville, NCGuided several home improvement stores with ownership of the entire operation in three different states.
• Slashed inventory losses by 40% by developing in house cross-functional teams and integrating warehousing best practices
• Cut employee turnover by 50% with hybrid cross matrixing program
• Tops in region in sales gains and customer appreciation surveys by inviting customers to a monthly “Coffee Klatch” w/ me delivering valuable intel about our competitors
Wal-Mart InternationalMultinational Operations/ Regional HR Manager/ Store Director
Mar. 1993 - Oct. 2004United KingdomOversaw 272 stores to successful assimilation of Walmart HR practices, business, safety, warehousing & merchandising • Managed multiple stores as Store Director/ Project Manager in US and UK including a $50MM store expansion where I stepped into the role of Project Manager/GM due to many labor union issues. Delivered the expansion on schedule and store grew to 7th highest volume in WM history-globally
• As Reg. HRM, we delivered the Stakeholders over £1M in transition costs over the 18 months and redeposited over £10,000,000 in contingency funds that became employee bonuses which was a first in corporate history newly designed readiness training with severe traffic lighting
• As Reg. OPS Mgr, set a corporate worldwide record for capturing inventory loss of only .015 percent on sales of $85MM in one unit by implementing blending ASDA and WM inventory practices at granular level. • International recognition by Walmart Board of Directors for my service overseas that broke barriers to better community & associate relations for several of my stores. • Cut crime at one community shopping center by 50% by partnering with the local crime prevention task force and sharing our store’s LP monitoring system & space for them.
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