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Work Background
Indirect Retail Account Manager
OrangeIndirect Retail Account Manager
Oct. 2008BucharestResponsibilities: • Retail Partner Relationship Management: • Developing and maintaining strong relationships with indirect retail partners. • Serving as the main point of contact for all communication and coordination with retail partners. Sales and Revenue Generation: • Working closely with retail partners to develop sales strategies and initiatives to drive revenue growth. • Setting sales targets and goals for each retail partner and monitoring performance. Channel Development: • Identifying and recruiting new retail partners to expand the distribution network. • Evaluating potential partners and negotiating partnership agreements. Training and Support: • Providing training and support to retail partners to ensure they have the necessary product knowledge and sales skills. • Assisting partners with merchandising, marketing, and promotional activities. Performance Analysis and Reporting: • Analyzing sales data and performance metrics to assess the effectiveness of retail partnerships. • Generating reports and providing insights to management on sales trends and opportunities. Conflict Resolution: • Addressing any issues or conflicts that may arise with retail partners and working towards resolution. • Ensuring compliance with contractual agreements and company policies. Achievements: • Successfully onboarded new retail partners within the first quarter, expanding the company's distribution network. • Implemented a sales incentive program that resulted in a increase in sales from retail partners. • Resolved a major dispute with a key retail partner, preserving the relationship and ensuring continued collaboration.
SALES REPRESENTATIVE
Orange Romania SASALES REPRESENTATIVE
Oct. 2006 - Oct. 2008Prospecting and Lead Generation: • Identifying potential customers and generating leads through various channels such as cold calling, networking, and referrals. • Researching and understanding client needs to effectively qualify leads. Sales Presentations and Demonstrations: • Conducting product demonstrations and sales presentations to prospective clients. • Highlighting product features and benefits to address client needs and objections. Negotiation and Closing: • Negotiating terms and closing sales agreements with clients. • Overcoming objections and concerns to secure deals. Relationship Management: • Building and maintaining strong relationships with clients to ensure customer satisfaction and loyalty. • Providing ongoing support and assistance to clients to address their needs and concerns. Sales Reporting and Analysis: • Keeping detailed records of sales activities, including interactions with clients and sales progress. • Analyzing sales data to identify trends and opportunities for growth. Market Research and Competitive Analysis: • Conducting market research to identify potential opportunities and threats. • Analyzing competitor strategies and market trends to inform sales strategies. Achievements: • Exceeded sales targets in the first quarter through effective prospecting and lead generation efforts. • Closed a high-value deal with a key client, resulting in a significant increase in revenue. • Implemented a new sales strategy that improved the sales process and resulted in a higher conversion rate.
regional account executive
orange romaniaregional account executive
Jan. 2006 - Dec. 2008Client Relationship Management: • Developing and maintaining relationships with existing clients in the designated region. • Identifying client needs and providing customized solutions to meet their requirements. Sales Growth: • Identifying and exploring sales opportunities within the designated region. • Implementing sales strategies to achieve and exceed set sales targets. Contract Negotiation: • Negotiating and closing contracts with clients in the region. • Ensuring compliance with agreed contract terms and conditions. Market Analysis: • Monitoring and analyzing market trends within the designated region. • Providing reports and feedback on market performance and competition. Collaboration with Internal Team: • Working together with internal teams to ensure delivery of products and services in line with client requirements within the region. • Effectively communicating client information and feedback to relevant departments within the company. Ensuring Customer Satisfaction: • Monitoring customer satisfaction levels and identifying areas for improvement. • Promptly addressing issues and attending to customer needs to maintain strong and lasting relationships. Achievements: • Implemented a sales strategy leading to a revenue increase in the designated region within one year. • Closed a significant contract with a key client, generating additional revenue per quarter. • Developed a strong relationship with an extensive network of clients, resulting in increased loyalty and referrals.

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