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Work Background
Walmart Distribution CenterSupply Chain Asset Protection Area Manager
Feb. 2019Elwood, IL
Lowe's Companies, Inc.LP & Safety Manager
Oct. 2018 - Feb. 2019Greater Chicago Area
XPO Logistics, Inc.Freight Operations Supervisor - Outbound Operations Coordinator
Feb. 2017 - Oct. 2018Aurora, ILCoordinate operations of out-bound freight to meet customer and business needs while leading and teaching best practices in safety and policy. ANALYTICAL APPROACH: Monitors key performance indicators in regards to measurement accuracy, reweigh accuracy to ensure accurate projections and costs
PROJECT MANAGEMENT: Planned and directed hourly employees to reach daily goals for load capacity, load averages and on-time departure SAFETY FOCUS: Monitors compliance and safety and perform follow-ups with hourly employees to teach best practices and policies in both areas
LEADERSHIP AND DEVELOPMENT: Collaborated with other Freight Operation Supervisors, Managers and Service Center Manager on safety procedures and opportunities that arise
Sam's ClubAsset Protection Manager
Aug. 2015 - Feb. 2017Greater Chicago AreaIdentifies, reviews and applies policies to make clear directions and to set priorities in areas not limited to; food safety and compliance, associate and member safety, shrink and other loss INVESTIGATIONS: Coordinated with local law enforcement and Global Security on all instances of fraud by compiling evidence such as video surveillance, transaction receipts and physical evidence recovered.
LOSS PREVENTION TECHNIQUES: Plans and Implements practices to deter and detect shoplifting, accidents and loss by establishing policies to monitor compliance with loss and shrink.
TRAINING AND DEVELOPMENT: Provides direction and training to associates and management on safety and risk control best practices SAFETY BEST PRACTICES: Monitors compliance through daily and weekly checks providing feedback and training to correct exceptions and reduce loss Collaborates with Global Investigations and local law enforcement on investigations relating to organized retail crime and other crimes not limited to fraud and simple theft
REGULATORY COMPLAINCE: Monitors key performance indicators in regards to loss from damages and shrink and creates best practices to reduce each
Northern Illinois UniversityProgram Assistant
Aug. 2013 - Aug. 2015Rockford, Illinois AreaCoordinates university communications and programming focused on event planning, outreach and promotions, marketing and public relations, and social media CLIENT SERVICE MANAGEMENT: Planned client events for the University Outreach Center, assisting in planning, preparations, and finances, including billing and contracts
SALES AND PROMOTION: Promotes the University through the planning and executing of outreach events focused on off-campus students and adult learners
COMMUNITY OUTREACH: Facilitates marketing of off-campus and online academic programs through direct in-person events, and web-based information systems
SOCIAL MEDIA CONTENT CONTRIBUTOR: Assemble online sources and content for the University’s social media campaign
YMCA of Rock River ValleyChild Care Coordinator - Youth Achievement/Summer Camps
May. 2012 - Aug. 2013Rockford, Illinois AreaManaged all aspects of programming for YMCA Afterschool programs held at multiple sites, with the participation of over 100 students and staff PROGRAM MANAGEMENT: Directed staff, including recruiting, training, and hiring to maintain adequate program supervision
COMMUNITY ENGAGEMENT: Collaborated with parents, schools, and YMCA administrative staff, serving as main contact point in the Afterschool program
LEADERSHIP AND DEVELOPMENT: Monitored staff and students, providing training, support, and mentorship in support of YMCA best practice policies
PROGRAM DEVELOPMENT: Participated as a member of a research committee for the redesigning YMCA Afterschool program
FISCAL MANAGEMENT: Assisted in the development of annual program budgeting, including accepting new bids from vendors and fundraising
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