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Work Background
Paradox InstituteProduct Manager (Management & Design)
Aug. 2023Paradox School, founded by David Laroche, offers two coaching programs with a combined duration of 15 months. As a core product in the Paradox.io portfolio, it generates the largest share of the company’s revenue. In my dual role as a Product Manager and Instructional Design expert, I collaborate with a cross-functional team that includes Learning Experience Designers (LXD), Subject Matter Experts (SMEs), and Designers, as well as a former User Researcher. Together, we have redesigned the learning journey and product features by leveraging thorough product audits, extensive user feedback, and insights gathered from SME interviews. In the first two months following the product launch, we observed a reduction in refunds, great Net Promoter Scores (NPS) 60-90, and high engagement, with 80% of students actively utilizing the product features. Notably, one of the newly implemented features achieved the highest satisfaction rate among all offerings. Additionally, as a side project, I collaborated with the tech team to develop a ChatGPT-based expert to enhance our content creation process.
Paradox ENProduct Manager (Management & Optimisation)
Jun. 2023 - Dec. 2023FranceI managed product strategy and execution for DOJO, a training and learning space catering to newly graduated coaches from Paradox School, generating approximately 300K euros in annual revenue. Key projects included conducting user research to identify high-value features, implementing a new roadmap that balanced low-effort execution with feature testing, and eliminating low-adoption features, which led to a 75% reduction in monthly costs and 95% user retention over 6 months. This experience equips me to drive cost-effective and impactful learning solutions in future roles, focusing on user needs and strategic alignment.
SkillfactoryEdTech Product Manager (B2B market)
Feb. 2023 - Jul. 2023I conducted comprehensive market and user research within the B2B segment to validate market demand and inform product development. Key projects included repackaging the existing product based on insights gathered from research and successfully launching a new product with a B2B2B client, which facilitated a seamless handoff to the operational team for further development. This role has strengthened my ability to design and implement user-centric solutions that meet market needs, preparing me for future challenges in dynamic learning environments.
SwapcardLearning Experience Manager
Apr. 2022 - Aug. 2022RemoteL&D operational management, execution, and content curation and creation. 360Learning LMS management -> LMS audit and x2 engagement growth
Linkedin Learning activation and curation -> Integrated and reached 93% activation in 3 months (23% above the benchmark)
Created the first e-learning Onboarding program (8 courses of 10-15 min each)
Optimized the L&D data management and reporting
ITycom.Senior Instructional Designer
Jun. 2020 - Mar. 2022Lyon, Auvergne-Rhone-Alpes, FranceInstructional Designer for all types of e-learning solutions (online courses, videos, guidelines, webinars, etc.) for Retail, Healthcare, and Beauty leaders in France and Switzerland. • SME and client relationships management -> prepared and won 80% of the tenders; worked on 8-10 projects simultaneously;
• Instructional design management (ADDIE/SAM design) -> needs identification, concept creation, storyboarding in Adobe XD, and integration in Storyline 360.
SkillfactoryStudent Experience Team Lead
Dec. 2019 - Apr. 2020Russia5-month project to launch and test a student support system that would increase weekly engagement and the number of graduates from the course. • Created a student mentoring system for an online course Data Analysis.
• Recruited and managed a team of 7 student support mentors.
• Created a notion knowledge base with processes and algorithms.
• Created a spreadsheet of student activity with metrics.
• Raised week-to-week student activity by 25%.
• Doubled the number of course graduates.
Swatch Ltd.E-learning Project Leader
Jun. 2019 - Sep. 2019SwitzerlandResponsible for the Learning Management System (Totara) and curriculum worldwide.
Financial follow-ups and reporting. Monthly activity and completion reporting.
Automation of worldwide training reporting with integration into the platform.
Supported 32 local markets worldwide.
SkyengInstructional Designer
Aug. 2018 - Jun. 2019RemoteOnline curricula development and creation of interactive e-learning courses for Sales and Customer Experience Departments;
Learning programs audit and actualization based on key business needs and target metrics;
LMS administration and support.
MarsTraining Content Specialist / E-learning Specialist
Apr. 2017 - Aug. 2018Moscow, Russian FederationResponsible for all Mars Sales CIS projects and processes for business units (Mars Chocolate, Wrigley, PetNutrition, Royal Canin) • Formation of a digital learning environment
• Design & integration of e-learning courses based on the principle of Instructional Design
• Translation, proofreading, and integration of global courses
• Content adaptation of the global digital learning instruments
• Microlearning integration: launched first mobile microlearning in Russia with Ed app
• LMS (iTMS) interaction Knowledge of: Articulate Storyline 2, 360, GoAnimate, Sharepoint, Ed learning app, iTMS, advanced Power Point
Deloitte CISCSR team intern
Nov. 2015 - Jan. 2016Moscow, Russian FederationOn-going Corporate and Social Responsibility projects support in its development, content research and preparation, announcements writing, financial reporting, event preparation and delivery.
Deloitte CISLeaning & Development Intern
Aug. 2015 - Jan. 2016Moscow, Russian Federation• Learning system administration (SABA) • Financial reporting for training programs
• Coordination of training programme during its delivery
• Ongoing servicing of internal clients
• Logistics support for trainings
• Manage and maintain in-house training facilities and equipment
• Design and realization of English speaking club project
AIESEC MoscowHead of Talent Management
Feb. 2012 - Feb. 2013• Recruitment process of new members (promotion, selection) • Strategic HR planning (year, seasons, extra based on needs) • Competency model creation and integration
• Education and personal development trainings
• Training in HR, project-management field
• Induction, education plan creation for members
• Setting the events for members integration
• Conducting interviews
• Managing students conferences (30-90 participants)
• Volunteering at international event (AIESEC 64th International Congress – volunteer at international cultural event with 750 delegates in Moscow)
• Collaborate with foreigners during projects realization
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