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Network Power<100 people
Roles
✨100%
Business Owner
💰75%
Investor & VC
🔥75%
Startup Founder
Geos
🇵🇱50%
Poland
🇺🇸25%
United States
Work Background
ITCORNERExecutive Board Member
Apr. 2023Member-driven cluster of highly engaged tech leaders. ITCORNER is an association of technology companies from all over Poland. The cluster was established in 2012 in the capital of Lower Silesia, Wrocław. Most of the businesses that make up our cluster also come from this city, which is one of the largest IT centers in our country. As a platform, ITCORNER offers communication, exchange of experience, and cooperation between IT companies. In addition, it participates in and supports local technology communities and cooperates with representatives of cities and universities, as well as other organizations and likeminded clusters. In other words, ITCORNER co-creates and supports local IT ecosystems and takes part in building hubs of innovation.
WKS Śląsk Futsal WrocławBoard Member
Sep. 2022Wrocław, Dolnośląskie, Poland
Rite NRGChief Executive Officer
May. 2020Wrocław, Dolnośląskie, Poland
SoftServeVice President, Client Success Leader
Apr. 2018 - Apr. 2020Wrocław, woj. dolnośląskie, Polska- Leading customers through digital transformation with a clear view of customer goals and KPIs (with NPS over 55)
- Expanding strategic customer relationships to drive larger impact for the customer and VP/C-level executives
- Managing a portfolio of fast-moving large global complex accounts (with YoY growth of more than 100%)
- Setting and implementing the short-term and long-term market expansion strategy (GTM) - Driving business development activities, identifying opportunities (SCOTSMAN), RFPs (exceeding Revenue and Profit targets)
- Contracts (Fixed Price, Time and Material, Dedicated Team, Outcome based) and negotiations
- Working with EMEA Executive Leader on the strategy
- Overseeing the delivery of professional services teams
- Close cooperation with sales leadership to align goals and incentives for the overall benefit of the unit
- Hiring, leading, inspiring, coaching and developing a high-performing team of Delivery Leaders, Client Partners and Salespeople to reach their personal goals and upholding company culture & values
- Partnering closely with cross-functional team of Business Partner, Finance Partner, GTA Partner, Marketing, Partnerships and Center of Excellence
- Keeping members of the unit well informed of SoftServe’s corporate values, strategic goals, changes within the company, and general corporate news (eNPS over 50)
- Poland's ambassador to SoftServe, the leader of Global Delivery Expansion strategic initiative
SoftServeDelivery Director
Jan. 2017 - Apr. 2018Wrocław, woj. dolnośląskie, Polska- Managing clients’ expectations and ensuring that the delivery commitments are fulfilled in terms of scope, time and budget
- Ensuring the implementation of the Agile principles, SDLC and delivery excellence best practices to guarantee both quality and an optimal level of operational efficiency
- Monitoring the delivery status, metrics, SLAs
- Cultivating strong long-term customer relationships
- Establishing and maintaining effective staffing practices within the delivery unit
- Hiring, managing and growing a highly effective PM team
- Cross-organisational delivery management, coordination with other teams (for example: PMO, HR)
- Leading the merger of two delivery units after the acquisition of Coders Center (with attrition below 25%)
- Driving the global software delivery organization in Poland, Bulgaria and Ukraine
Coders Center SoftserveHead of Delivery
May. 2015 - Dec. 2016Wrocław Area, Poland- Co-owner responsible for software delivery organization
- Creating and managing projects and supporting the delivery department, i.e. the department providing professional services and systems (based on Digital Experience Platforms: Sitecore, Adobe Experience Manager, EPiServer, Sitefinity, SharePoint/Office365)
- Defining and implementation of delivery governance (part of PMO), SDLC (mainly Agile), and tools infrastructure to ensure functionality and efficiency within the team
- Maintaining service quality and SLA metrics (ITIL)
- Translating business needs into technical requirements, preparing offers
- Building an efficient remote team - 5 locations (up to 70 people in 2 years) - Driving employee engagement and creating a positive team culture
- Maintaining a client-oriented focus throughout the team
- Working with Partners: Microsoft and Sitecore
- Managing suppliers
TwiningsSharePoint Consultant
Jan. 2011 - Dec. 2012Poznan Metropolitan Area- Requirements gathering and managing customer expectations
- Building the intranet solution based on Microsoft SharePoint Server 2010 + Nintex Workflow 2010 for the factory (mostly back-office)
- Infrastructure configuration and deployment
- Support and maintenance + enhancement implementation
Online SolutionsProject Manager
Sep. 2009 - Aug. 2015Wrocław Area, Poland- Providing professional end-to-end project management for clients (presales, implementation, support and maintenance)
- Managing projects in terms of estimation, budget, scope, timelines, stakeholders, expectations, team management
- Managing several projects simultaneously
- Holding two roles simultaneously in several projects: Project Manager and Technical Leader
- Delivering solutions in the following areas: Digital Workplace, Business Process Modeling, Process Automation based on Microsoft framework (mostly SharePoint/Office365 and Nintex Workflow)
Urząd Marszałkowski Województwa MałopolskiegoSharePoint Consultant
May. 2009 - Apr. 2010Krakow Metropolitan Area- Requirements gathering and solution design
- Selecting people and building a remote development team
- Team Leader of an enthusiastic and high-performing SharePoint team
- Implementation of "Wrota Małopolski”, an internet portal based on MOSS 2007
- Support and maintenance + enhancement implementation
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