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Work Background
Comissão de Coordenação e Desenvolvimento Regional do Alentejo, I.P.Jury member (Investment assessor)
Apr. 2024 - Aug. 2024Ferreira do Alentejo, Beja, PortugalIndividual Evaluator of the grants proposals submitted for the AURORAL IoT Open Call (https://auroral.eu/) held within the Horizon2020 EU project titled “Architecture for Unified Regional and Open digital ecosystems for Smart Communities and wider Rural Areas Large scale application” funded from the European Union’s Horizon 2020 Research and Innovation Programme (https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/projects-details/31045243/101016854/H2020?order)
Performing:
• Applicant due diligence (origin, background and expertise)
• Excellence of technical proposal and capacity of the applicant
• Impact on life, marketing and relevance for call requirements
• Implementation credibility: schedule, clear deliverables, budget justification, etc
NokiaPMO - Business Process Transformation Manager (Data Analyst)
Jan. 2022 - Mar. 2024Wrocław, Dolnośląskie, Poland- Spearheaded the Customer Service Contract Management Transformation project, migrated over 32M data points from plenty of old tools into Salesforce, enhanced automation, and improved contract completeness and global master data processes, achieved a 20% reduction in time waste. As a Senior Business Analyst, Processes Expert, and Financial Data Expert established points for data completeness and quality control. As a Project Manager and Systems Architect with the utilization of Data Cleaning and Transformation, Agile Practices, JIRA, and Confluence with leading ad-hoc cross-functional Virtual team (IT, CaPM, Product and Category Managers, F&C, etc.) established Data Governance and created Presentations and Dashboards for Systems Modelling, Metadata Management, Data and Systems Visualization. As a result, processes migrated into Salesforce, and service contract completeness checks reduced time wasting by 20%.
- Optimized the system support process for 300K components, and accelerated process efficiency by 30% through establishing new process flows and visualization dashboards in the frame of the Hardware Systems Validation & Process Transformation project. As a Project Manager, Business Acumen, Data Analyst, UI/UX Designer, Power BI Expert, and Business Processes Expert with the utilization of UML, Data Modeling, Data visualization, Data warehousing, DB Modeling, Database design, SQL, Power Query, DAX, M, Swager API, Power BI, Azure API, ETL/ELT, Power Automate, VS Code, MS SharePoint, SAP P20, EDP, Problem-Solving, Decision Making, Lean6Sigma methodology, PMI 6 methodology, PMO, Waterfall, Risk Analysis created Financial Analysis & Data Interpretation and Dashboards for Systems Modelling, Metadata management Data and Systems Visualization.
NokiaProject Manager (Business Analyst)
May. 2018 - Dec. 2021Wrocław, Dolnośląskie, PolandEliminated 21% of the portfolio which generated annual savings of €1.3M by driving a Lean6Sigma project to streamline the company portfolio post-M&A, which was recognized by Nokia with Lean Six Sigma Certification and Quality Expert Belt. As Project Manager, Business/Data Analyst, Results Advocate, Business Process Expert with utilization of Leadership & Mentorship, Negotiation & Mediation, Networking (50 participants including C-Level executives), Critical thinking and Problem-Solving, Decision-making, Stakeholder Management, Teamwork & Collaboration, Time management Conflict Resolution Communication MS Office, Excel, VBA and Power BI, provided Standard Operational Procedure in compliance with Mode of Operation of each BG, set Roles and Responsibilities, Escalation Process and created automated Dashboards for Process KPI.
NokiaBPO Contract Performance Manager
Mar. 2017 - Apr. 2018Krakow Metropolitan AreaImproved invoice and volume transparency to 95% and cut annual losses by €0.3M by streamlining payment and invoicing processes by leading the SAP transformation for global LSP reporting.
Raiffeisen Bank UkrainePMO - Senior Risk Manager at Problem Loans Department in Corporate Business.
Sep. 2012 - May. 2016Kyiv, UkraineSettled over 270 problem business loans totaling 1,0 bn UAH, including Parliament members, by directing a team of 45 workout officers with strategy development, and negotiation for each case. As Financial Acumen with knowledge of IFRS, Basel II, Restructuring, Factoring, Financial Planning, Financial statement analysis, Risk assessment and management, Reporting requirements, Risk modelling, Credit scoring models, Asset and liability management, and Business insight, navigated team for:
- collection and analysis of borrower situations (financial, market, personal, etc.)
- field information collection in the places of business activity (employees, partners, etc.)
- risk analysis and development of settlement strategy (M&A, Assets and Liabilities restructuring,
Factoring, Pledge and Mortgage overseeing, Investment project control, etc.)
Also, navigated complex negotiations with corporate customers, investors, and debt buyers, and harmonized agreement conditions across departments.
Raiffeisen Bank UkraineWorkout Officer at Risk Management Department
Jan. 2010 - Aug. 2012Kyiv City, UkraineCritically reviewed the problem loan portfolio, strategically visiting over 300 borrower businesses bi-weekly to tailor bank strategies per case. The efforts resulted in:
- Innovating an automated NPV Analysis for Settlement Scenarios, earning bank recognition for improving financial analysis efficiency.(rewarded by Bank)
- Introducing standardized procedures for settlement analysis, which streamlined evaluations and was also recognized by the bank for enhancing operational effectiveness.(rewarded by Bank)
Insurance CompanyHead of VIP and Corporate Department. Head of R&D Team. PMO
Oct. 2002 - Dec. 2008Kyiv, UkraineDeployed a B2B sales system, significantly boosting market share in the corporate segment by 2.5 times within two years and establishing a successful dealer network (50+ partners). Hired and led 300+ regional managers with setting tasks, onboarding, training, KPI, etc. Ensured the company's competitive edge in public procurements. Orchestrated the deployment of medical insurance and marine risk insurance.
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