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Work Background
Hikma PharmaceuticalsDirector Human Resources- Europe
Aug. 2018London, United Kingdom● Lead the Human Resources function for UK, India & China’s; assigning work activities, projects and programs, monitoring workflow, reviewing and evaluating work methods and procedures, and directing activities to serve the department's & company goals and plans.
● Coached and mentored senior executives as a trusted and influential team member and HR expert.
● Created a framework for training to align employee capability with strategic objectives and automated much of this process in response to challenges posed by the Covid-19 Pandemic.
● Oversaw talent identification, recruitment, and succession management for the London office and regional operations to ensure business continuity and build a talent pipeline to meet forecasted business growth.
● Fostered strong stakeholder relationships to gather requirements, elicit feedback, and resolve issues.
● Leveraged the trainer network as a driver of value and competitive advantage in a complex marketplace.
● Continually tracked and monitored divisional output against KPIs to identify areas for improvement.
● Analysed current and future business needs to ensure training programmes align with operational demand.
● Nurtured a pipeline of new leaders within the business by launching management development initiatives.
● Scrutinised management adherence to HR processes to identify risks and opportunities for improvement.
● Resolved disputes, managed HR budgets and ongoing employee relations.
● Oversaw a globally dispersed team of assessors and implemented standard operating procedures to ensure consistency and quality throughout the assessment centre process.
● Tailored the assessment to align with succession planning needs and/or areas of high demand.
Hikma PharmaceuticalsHuman Resources Manager
Nov. 2014 - Jul. 2018Lebanon● Created a high-level HR work plan for the territory including metrics, goals, and strategic objectives.
● Provided input into ongoing HR workstreams such as recruitment, executive coaching, succession planning, talent management, budgeting, and financial management.
● Developed new HR policies and procedures in response to shifting organisational requirements.
● Settled employee conflicts and disputes using interpersonal awareness and technical HR knowledge.
● Designed compensation and benefits packages for employees to retain top talent.
American University of Beirut Medical CenterRecruitment Manager
Jul. 2013 - Oct. 2014Lebanon● Led recruitment in accordance with internal policies and regulatory compliance/employment law standards.
● Evaluated organisational effectiveness to identify knowledge/skill gaps and areas for improvement.
● Reduced employee turnover by developing long term career plans for individuals and introducing competitive compensation and benefits packages.
● Acted as a trusted resource for senior executive leaders on all matters relating to human resources.
● Promoted a philosophy of continuous personal and professional development via coaching and mentoring.
Bank AudiSenior Recruitment & selection Officer - HR Department
Dec. 2009 - Nov. 2012Managed the internal and external recruitment process for employees at all levels. Represented the business at recruitment events and job fairs. Deployed assessment tools to optimise hiring capability.
Bank AudiEmployee Relations Officer- HR Department
Jul. 2008 - Nov. 2009Worked with leaders throughout the business to provide guidance and support for employee relations issues. Resolved conflicts and ensured strict adherence to internal policies and regulatory compliance guidelines.
Bank AudiTeam Leader - Recruitment & Selection
Mar. 2006 - Jun. 2013Directed the analysis of staffing requirements for the business to align recruitment strategy with business growth. Led the end-to-end recruitment lifecycle from candidate sourcing to interviewing and contract negotiation. Collaborated with hiring managers to facilitate interviews and evaluate potential hires.
Bank AudiHR Officer – Training and Development- HR Department
Mar. 2006 - Jun. 2008Supported HR activities focusing on employee training and talent development.
Al Mawarid BankHuman Resources Officer
May. 2005 - Feb. 2006Assisted with recruitment and talent management activities such as recruitment, training, and payroll.
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