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Work Background
The Austin CompanyExecutive Administrative Assistant
Dec. 2023 - Jun. 2024United States
Brand Castle, LLCMarketing Coordinator
Jan. 2019 - Dec. 2020Bedford Heights, OH, United StatesReport directly to the President, Drive and executes the organization for all corporate trade shows, including gift and independent shows. Create seasonal PowerPoints for each channel of distribution. Review New Item Set up Forms for accuracy across multiple systems. Manage the UPC database. Work with rep networks and mid size accounts through the gift and independent channel. Manage and handle all sales support-related tasks.
thyssenkrupp Materials NAExectutive Assistant
Jan. 2017 - Dec. 2019Indepedence, OHReports directly to the Regional Vice President, but supports the entire East Region, consisting of 5 DSM’s and approx. 80 inside/outside sales reps. Prepare and complete expense reports through Concur, monthly for myself and the VP. Draft correspondence, memoranda, etc. for top level executives. Run and prepare necessary daily and monthly reports and spreadsheets for all Executives. Prepare compliance documents for all executives. Schedule, organize, plan, and prepare meeting agendas and associated materials for the monthly executive meeting. Maintain official files for ISR annual audits. Perform data entry, maintain spreadsheets, and other database information. Organize weekly sales lunches. Plan monthly sales events. Assist other office personnel with any additional projects as needed. Act as the IT, Tech and HR liaison for our region.
SedgwickClaims Adjuster
Jan. 2016 - Dec. 2017Cleveland, Ohio, United StatesMaterial Damage Claims Adjuster for Budget Rental Group
National General InsuranceClaims Adjuster
Jan. 2015 - Dec. 2016Cleveland, Ohio, United StatesInvestigated the facts of a loss, to determine coverage and liability, and documented all appropriate information. Identified coverage issues such as Garaging, Unlisted Driver, Unlisted Vehicles, and conducted MMR investigation. Made contact with loss parties; issued payments based on approved NGIC estimates, and closed claims in a timely manner. Maintained and grew relationships with NGIC policy holders, focused on building rapport, and provided excellent customer service by focusing on the needs of all loss parties. Developed a basic understanding and knowledge of state laws and regulations applicable to claims handling, including state unfair claim practice laws, and exhibit the basic ability to apply these laws and regulations as it relates to handling of material damage claims assigned.
Ace NaturalExecutive Assistant/Sales Manager
Jan. 2008 - Dec. 2014Greater New York City AreaManage and Strengthen relationships with new and existing customers, by creating a positive and informational experience, to achieve overall company sales objectives. Generated over $100,000 in sales of new and existing customers for 2011 – 2012. Attend local trade shows to develop new customer opportunities, and create specific sales plans to generate company revenue. Report to the General Manager on a daily/weekly basis about customer issues and company growth. Interface with our main outside Distributor, UNFI to fill customers’ special orders. Provide administrative/executive office support.
Epic Natural SalesExecutive Assistant
Jan. 2008 - Dec. 2009Greater New York City Area• Provided administrative/secretarial support to a busy natural foods sales office, such as answering phones, assisting visitors, composed and edited email correspondence with vendors, and processed paperwork to distributors.
• Organized, planned, and packed the president for numerous natural foods trade shows.
• Facilitated and planned quarterly sales meetings for the sales representatives and various vendors.
• Maintained quality control of all sales orders for 10 sales reps, approximately 30 orders a day, consisting of 10 + vendors an order.
Progressive InsuranceCustomer Service Representative
Jan. 2001 - Mar. 2004• Independently handled agency calls regarding commercial fillings submissions, endorsements and cancellations. • Directly consulted with agents, and product managers in various states, problem solving for resolutions of business risk acceptability and agency software solutions.
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