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Work Background
Charm Sound HealingSound Healing Practitioner
Jul. 2024Louisville, Kentucky, United States
Mayo Clinic RochesterWriter
Nov. 2021• Supplemental writer with the Health Education Content Team Write and update digital content for Mayoclinic.org per APA standards and the latest medical research.
• Develop clear, accurate, and compliant medical documents, including clinical study reports, regulatory
submissions, and patient information.
• Ensure content adheres to accessibility and mobile standards, using plain language and best practices.
• Translate complex medical and scientific information into accessible content for healthcare professionals,
regulatory bodies, and patients.
• Collaborate with cross-functional teams (scientists, physicians, regulatory professionals) to gather and
verify data for technical documentation.
• Ensure all documents comply with industry regulations, including FDA, EMA, and ICH guidelines.
• Edit and proofread medical literature and technical documents for clarity, accuracy, and adherence to
formatting and regulatory guidelines.
• Manage writing projects simultaneously, ensuring timely completion while meeting strict deadlines.
• Maintain up-to-date knowledge of industry trends, medical advancements, and regulatory requirements.
• Develop and deliver Google Knowledge Definitions for Mayo Clinic, providing clear and accurate medical
condition definitions for Google's search results.
CVS HealthUX Designer
Nov. 2021 - Apr. 2023• Lead strategic UX direction for product teams, enhancing user experience and optimizing digital assets.
• Collaborate with cross-functional teams to ensure digital designs align with user needs and business goals.
• Educate senior leadership on UX best practices, driving data-driven design transformations.
• Advocate for user-centric designs to improve functionality, engagement, and accessibility across platforms.
ADATH JESHURUN PRESCHOOLEarly Childhood Educator
Aug. 2020 - Feb. 2022Louisville, Kentucky, United StatesFacilitated individualized learning experiences for children with developmental challenges and special
needs, promoting cognitive, emotional, and social growth.
• Delivered age-appropriate care and education to children from infancy to age four, ensuring a nurturing and
inclusive environment that supported developmental milestones.
• Implemented strategies to address unique needs, fostering a supportive and stimulating atmosphere.
• Collaborated with families, therapists, and specialists to tailor approaches and maximize outcomes.
HumanaSenior UX Designer
Oct. 2018 - Aug. 2020Louisville, Kentucky, United StatesLed design of the flagship’ Financial Dashboard,’ reducing user clicks from three to one.
• Directed strategy, design, and execution of a responsive, accessible financial platform, enhancing user
experience.
• Presented healthcare and financial content strategies to executives, aligning digital marketing efforts with
business goals.
• Improved payment process UX by addressing 37 error scenarios supporting users with targeted email
campaigns.
• Enhanced platform security through 11y-compliant, accessible designs.
• Managed cross-functional teams, delivering 36+ successful projects in two years.
HIMSSDigital Producer
Feb. 2016 - Oct. 2018Chicago, Illinois, United States• Directed digital production, crafting innovative and interactive designs.
• Managed 12 healthcare newsletters and digital advertising assets.
• Led site migrations and special projects, including healthcare e-books.
• Oversaw graphic design for banners, logos, and infographics.
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