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Work Background
South African Revenue Service (SARS)Import/Export Licenser (SARS)
Mar. 2023 - Jan. 2024Responsibilities
• Admin
• Assisted with the application of Import and Export licenses and also downloading the approvals • Was only a part time option
2CTravelz Business Owner
Jan. 2023
ICAN HolidaysSenior Travel Consultant
Sep. 2013 - Mar. 2022Responsibilities
• Arranged travel accommodation for groups, couples and executives. Organized memorable travel itineraries and holidays. • Liaised with contracted suppliers to research and resolve reservations issues with 100% success. • Company closed at the start of COVID
Flight Centre Travel Consultant and Manager
Jan. 2000 - Jan. 2013Responsibilities
• Advised customers on all aspects of travel. • Destination recommendations and excellent customer service.
• Offered exemplary customer service to new and existing clients which helped building lasting relationships and secure new travel assignments. • Resolved travel issues and complaints. • Reviewed staff issues and implemented corrective action plan, leading to positive working environment. • Handled high volumes of calls and emails. • Automated back-office operations and also processing payments.
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