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Work Background
LTIMindtreeRegional Delivery Head | Head Of Operations | General Manager Poland
Jan. 2023Cracow, Małopolskie, PolandManaging 1000+ PPL with offices in Krakow and Warsaw; growing country organization with ambition to grow significantly more in next 2 years. Responsible for country operations, working with support functions, business development etc. Helping company customers to become more successful through execution of programs, creating high performing scrum teams, managing software delivery through entire SDLC, amplifying agile transformation.
LTIMindtreeHead of Delivery Center | General Manager Poland
Apr. 2020 - Jan. 2023Krakow Metropolitan AreaBuilding & growing site in Krakow & working with company Customers, growing business, accounts, establishing presence on the Krakow Market. Helping company customers to become more successful through execution of programs, creating high performing scrum teams, managing software delivery through entire SDLC, amplifying agile transformation.
FLYRProgram Manager & OPEX Lead
Sep. 2019 - Apr. 2020Cracow, Lesser Poland District, PolandManaging Revenue Management Data Science Programs for portfolio of airlines from US, Australia, Asia and Middle East. Managing several scrum teams located in Poland, US, and contracting teams in India. Managing customers and customer relations & customer-owned workstreams. Building processes and process maturity with various teams and functions (product, program, engineering). Driving angile implmentation and process maturity across the organization. Handling other OPEX functions allowing the company to be more mature and successful.
GE HealthcareDirector Program Management & Global Operational Excellence Leader
Jan. 2019 - Aug. 2019Kraków Area, PolandLeading OPEX Business Transformation Program in a 350 employees (20+ delivery teams worldwide) organisation with aim to create a world class level process framework that will level up Commercial Excellence as a program, part of Digital Excellence priorities within GE Healthcare. Leading local Software Delivery teams working on portfolio of internal customers (e.g. Life Sciences Business or Orders Execution Function), managing delivery on Force.com platform (SFDC, Apttus, TaskRay, more). Managing roles such as: project managers, business analysts, architects, software engineers, quality assurance engineers, etc.
GE HealthcareDirector Program Management Commercial Excellence
Oct. 2016 - Jan. 2019Kraków Area, PolandBuilt a complete Commercial Excellence Team in Krakow focused on creating strong, mature, quick paced team capable of taking end to end delivery for projects and services. I have delivered on that priority expanding the scope of work, customer portfolio, technology portfolio and variety of the roles with organisation growing from few people to 30+ (expansion through successful business development - teams increasing due to increase of the business demand and budget prioritisation). Managed to build 2 complete SCRUM delivery teams and strong group of individual contributors. Successful track record for all.
ABBGlobal Process Owner Strategic Sales Visibility, Assistant Vice President
Aug. 2015 - Oct. 2016Cracow, Lesser Poland District, PolandFACE - Future ABB Customer Experience, key member and process & tools architect of that program. Program redefining ABB Digital Transformation and new customer journey. I have delivered business transformation for overall process design and harmonisation between ABB Divisions worldwide, leading process improvement, benchmarking with world class leaders, setting directions for future. I was responsible for process design and deployment of Strategic Sales and SalesForce.com within the Visibility area (Information Sharing, Analytics, Dashboards, Authorization & Security). I am one of the 6 authors of current ABB Sales Process Framework and designers of current ABB SFDC and its operating model.
ABBDivision Sales Process & Tools Deployment Manager, Assistant Vice President
Jul. 2014 - Oct. 2016Cracow, Lesser Poland District, PolandKey process & solutions architect for FACE - Future ABB Customer Experience Program. I have delivered business transformation for overall process design and harmonisation between ABB Divisions worldwide, leading process improvement, benchmarking with world class leaders, setting directions for future; with relevant tools framework to support that. Leading and coordinating the deployment activities of Discrete Automation and Motion Division or ABB Group sales process and relevant tools focusing on growth and productivity. Leading sales process reengineering activities in order to develop and share best practices or processes and tools, providing guidance, benchmarking, KPIs and models for efficient front-end sales operations. Collaborating with World Class Operations Programme and other Division Operational Excellence initiatives.
ABBImplementations Lead @ IS Delivery Center
Apr. 2013 - Jun. 2014Cracow, Lesser Poland District, PolandLeading the team of Global Implementation Managers & Implementation Specialists. Working across different ABB Business Units, Different IS areas. Responsible for professional development, coaching & mentoring, knowledge sharing, etc. Delivery Excellence SME in the Commerce Applications Domain - building common processes, approach, methodologies and using global tools, representing domain within councils and reference teams, developing and aligning wit Global & BU Strategies; Business Intelligence SME in the Commerce Applications Domain. ABB Goes Agile SME - Agile methodologies expert (SCRUM, KANBAN) in the ABB wide ABB Goes Agile Initiative. ABB Mentor / Leader of multiple Initiatives & projects.
ABBGlobal Implementation Manager for BU DMMG
Dec. 2011 - Jan. 2014Cracow, Lesser Poland District, PolandGlobal Role @ ABB DMMG as Global Implementation Manager for Commerce Applications; Rsponsible for delivering BU DMMG IS Strategy in area from Leads to Aftersales (Commerce Applications) supporting BU critical processes of sales and service. Driving common processes using global tools across BU to increase efficiencies, ensuring that IS Implementation Projects meet both quality requirements and BU IS Targets with continuous improvement. Managing relationships with internal and external management, partners and suppliers, project managers and vendors.Leading the change management in the BU DMMG in the area of commerce applications. Developing BU wide tools, processes for IS requirements development, requirements reviewing, communication and change management, refference teams. Overall responsibility for delivering commerce applications (Business Online e-commerce platform), OMS ERP order management, invoice and warehousing layer, building SAP Integrations with BizTalk for local, in-country SAP systems; Providing consulting services for the BU about process in area of sales and marketing, working with BU Managers & regional managers in area of sales organization and tools usage in order to align with ABB’s markets and competitive landscape. Currently working exclusively for Discrete Automation and Motion Division Motors and Generators Business Unit (DMMG) Worldwide (production & sales). Delivering implementations for: Sweden, Finland, Italy, US, India, and complete DMMG Sales network worldwide. Responsible for managing projects, implementations, integrations, local project temas, stakeholders, Business Intelligence business development, etc. Constantly challenging and developing the way thinking of the organization & applying cultural changes.Part of multiple ABB projects (e.g. author of ISDC Knowledge Sharing Month), ABB SME (ABB Goes Agile) and many more. Working at IS Delivery Center in Krakow in GF-IS.
DRAGO entertainmentInterim Project Manager / Operations Manager
Oct. 2010 - Dec. 2011Cracow, Lesser Poland District, PolandHands-on, operational role including acting as project manager / operations manager responsible for day-to-day operations and software development through whole SLDC / operations of the entire GameDev Studio. Project Manager/Operations Manager – overall responsibility for running professional game development studio. Working on GRIMLANDS game for European publisher Gamigo (Axel Springer Group); full product development cycle management;
CareerCoaching.plCareer Coach | Exclusive Mentor | Professional & Personal Growth
Jan. 2010Poland10+ year of professional career coaching and commercial mentoring. Focusing on: Winning job interviews (8 step program which builds all necessary competencies to be successful in work interviews) & Commercial Mentoring (building individual development plan & leadership competencies allowing to grow from mid-senior management to director / executive level).
AleKiedy.pl Sp. z o.o.Managing Partner / Shareholder
Jan. 2009 - Jan. 2011Cracow, Lesser Poland District, PolandSuccessful setting up and managing E-Commerce company of 100+ employees. The key deliverable was to work on idea of a product/offering, organize the project framework, search & acquire founding for the project, build product, launch it on a market, establish operations and sell the company. This resulted as a success up to the moment of selling the shares to a stock exchange company.
Own CompanyIS Project Management and Consulting Services
Jan. 2008 - Feb. 2016PolandIS consulting and project management services on local and international market: * IS Consulting: IS strategy development and implementation
* Managing IT systems implementation projects: CRM, ERP, Data WareHouse & Business Intelligence; business process analysis, advisory and setting up KPIs & Metrics; * Delivered IS project for Lantmannen Unibake (implementing ERP according to Group Strategy supporting critical business processes: production, warehousing, finance, HRM, others); consulting projects to BRE Bank (Commerzbank Group) in area of IS Strategy Support in Group HR Tools, Microsoft Poland (Dynamics AX HRM Expert), etc.
* Strategy Projects: mission, vision, values, strategic & operational plans, financial modeling etc. * Start-ups: creating project form greenfield, experience in end-to-end start-up projects
* Marketing & Sales: end-to-end sales & marketing projects including: sales and marketing strategy building, brand strategy & building, responsible for searching & analyzing market and growth opportunities;
Hewitt AssociatesSenior Business Analyst
Aug. 2006 - Dec. 2007Cracow, Lesser Poland District, PolandResponsibility for Business Execellence - Developing global tools with focus on critical business processes. Driving customer satisfaction to ensure performance against expectations and targets. Consulting projects including: strategy projects for Sun Microsystems, BP, Centrica and Hewitt Associates (Internal) with responsibility for due diligence, process transition and transformation, setting up operations in Hewitt BPO Center. Responsible for Quality and Risk Management - ensuring the IS projects will meet both quality requirements and IS targets with continuous improvement. Delivering Due Diligence, knowledge capture and management, process transition and transformation, project and process quality, change management, IT systems analysis, process support, innovations & improvements, internal audits, SLAs, KPIs, metrics, reporting.
IT PiAST - Microsoft Certified Partner (Business Solutions)IS Project Manager
Jun. 2005 - Aug. 2006Cracow, Lesser Poland District, PolandIT PiAST (formerly Softadax) - Microsoft Certified Partner (Business Solutions) Project Manager (local and international project management) IS strategy development and implementation – building IS solutions for customers that align with Customer’s Group IS strategy in area of ERP systems, applications and software development, IS Infrastructure, Integrations with Production Automation (SCADA), ensuring that projects are meeting requirements, IS targets, quality and budgets. Project Management on the field of ERP systems implementations including: project planning and supervision, quality, deadlines, budgets, project team management, SLAs, cooperation with the client and offshore suppliers, software development, applications development, integrations project documentation management.
IT PiAST - Microsoft Certified Partner (Business Solutions)Sales Department Manager
Jun. 2004 - May. 2005Cracow, Lesser Poland District, PolandSoftadax - Microsoft Certified Partner (Business Solutions) Sales Departament Manager - leading a team of 10 Sales Experts through various IS areas. Managing external vendors (e.g. IBM, DELL, CISCO, etc.) Project Manager (transition from Sales Department Manager role) IS strategy development and implementation – building IS solutions for customers that align with Customer’s Group IS strategy in area of ERP systems, applications and software development, IS Infrastructure, Integrations with Production Automation (SCADA), ensuring that projects are meeting requirements, IS targets, quality and budgets. Project Management on the field of ERP systems implementations including: project planning and supervision, quality, deadlines, budgets, project team management, SLAs, cooperation with the client and offshore suppliers, software development, applications development, integrations project documentation management.
AG TEST HRCompensation Consultant / Analyst
Jul. 2003 - Jun. 2004Cracow, Lesser Poland District, PolandResponsibilities: managing B2B contact, collecting and developing analytical and statistical data, cooperation with the media (marketing and public relations), providing consultancy services on the field of compensation management and HR policy.
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