CitiSenior Payment Operations Supervisor
Mar. 2020 - Jul. 2021Olsztyn, Woj. Warmińsko-Mazurskie, PolskaDuring that time I was leading a well established team of
up to 16. Position allowed to build up my project
managing skills and accomplish multiple automations. Through my "lead from within" attitude I was able to
dramatically improve KPI's - based on that I was offered
the role above. I was also:
Navigating multiple projects from initiation to execution
(automations within new/existing environment, new
software implementations). Creating and presenting extensive monthly business
reports, containing the KPI's and a back story, on a global
scale