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Work Background
Deputy Director
IMDADeputy Director
Jul. 2023 - Jun. 2024Singapore, SingaporeHelping Singapore companies realise the value of digitisation is my passion and my mission …
Co-Founder | Problem-solver | Digitaliser | Experience Curato
Over The Line Pte LtdCo-Founder | Problem-solver | Digitaliser | Experience Curato
Apr. 2020SingaporeMy life's work is to engage organisations and their people to find meaningful ways to connect with their customers thru' delightful solutions/products as well as simple and intuitive workflows that are meaningful to their users. As a result, everyone involved in the value chain will derive broader meaning to the role they play in the ecosystem. That’s why there is a profound need to systematise sales and customer engagement. So the right conversation happens at the right time in your customer buying journey, and the right message is always delivered. I believe that empowering people and businesses with digital-forward solutions enable all of us to lead a meaningful life.
Director, Experience Design
Quadmark - Better Business OutcomesDirector, Experience Design
Jan. 2017 - Apr. 2020SingaporeMy life's work is to engage organisations and their people to find meaningful ways to connect with their customers thru' delightful solutions/products as well as simple and intuitive workflows that are meaningful to their users. As a result, everyone involved in the value chain will derive broader meaning to the role they play in the ecosystem. How ? My team and I, in Quadmark collaborate with leaders and organisations exploring to transform their business to drive greater value to the new digital natives. Together as partners; we journey with them to discover their Whys - Purpose and Vision through User-centric methods; Design Sprint, Value Proposition Rumble, Customer Immersions, Journey Mapping, Service Blueprints, Storytelling Rumble and Experience design.
Commercial Manager
TigerspikeCommercial Manager
Sep. 2015 - Dec. 2016SingaporeSolving business challenges and transforming workflows whilst growing Tigerspike's business in Southeast Asia …
Senior Consultant, Team Lead - Workforce Enablement
Quadmark - Better Business OutcomesSenior Consultant, Team Lead - Workforce Enablement
Jan. 2013 - Aug. 2015SingaporeSales & Channel enablement and program development -Development of marketing & sale enablement tools (tablet-based tools) and trainings -Channels Program & Promotions Toolkit -Channel collaboration with strategic partners to drive new solution-sales -Proficient with SFDC for sales management Integrated solution marketing expertise for B2B segment for ICT products/solutions -Insights-based Value Proposition development for marketing & sales enablement content -Go-to-market strategies and management -Best practices creation and deployment in APAC -ROI-based digital marketing for lead generation and social media marketing for CRM
Senior Manager
StarHubSenior Manager
Jan. 2010 - Dec. 2012Singapore1) Successfully grew StarHub BlackBerry business for consumers and business segment to become the 2nd in market share in Singapore through 360 marketing programs including a long-term digital engagement platform known as BaSH. 2) Grew StarHub IOS market share in the business segment by 20% through focused joint-marketing programs with Apple. 3) Led and collaborated with CIS and Corporate sales team to start a Corporate Individual business segment to maximise consumer individual customer market share and increase revenue by 30% 4) Developed StarHub Enterprise Mobility roadmap with inclusion of new innovative solutions (E.g. Hosted MDM solution, Mobile Voice Recording for FSI, Track-n-Trace solution, Converged IP solution, tablet sales kit and mobile CRM solutions) to increase ARPA per account by 20%
Marketing Manager APAC
NokiaMarketing Manager APAC
Nov. 2006 - Dec. 2009Singapore-Lead Nokia Eseries and Nokia N-gage 360 marketing planning and programs in APAC. E.g. The Iconic launch of Nokia E90 Communicator launch in Indonesia & India. -Develop & manage retail strategies, collaborate with country teams, Central Marketing Organization(CMO) to be implemented into Eseries channels to drive sales. -Collaborate with Product Marketing team to develop strong Go-to-Market strategies for launch & lifecycle devices. -Collaborate & manage country team and product marketing team to ensure all marketing initiatives/programs are consistent with Eseries business, product & brand strategies. -Manage marketing planning of all Eseries products, regional marketing budgets, marketing activation programs to meet business objectives. -Collaborate with movie studios, global marketing team and Nokia country teams on joint movie marketing/sponsorship in Asia. -Collaborate with game publishers to develop joint-marketing programs.
Senior Product Marketing Manager
O2 AsiaSenior Product Marketing Manager
Jan. 2004 - Dec. 2006-Manage O2 Asia’s Product Category P & L -Define and drive the product definition and Industrial design requirements to key OEM manufacturer. -Co-manage product development with project team. -Drive product category accessories direction and key deliverables -Drives the creation and delivery of integrated product and marketing solutions for O2’s multimedia /lifestyle category P&L. -Develop O2 customer segmentation model for all categories and a complete set of channel training tools to increase the channel penetration of O2 branded device. -Lead and drive marketing communication (ATL & BTL), regional brand and channel team on category marketing strategy. -Work closely with regional teams to drive regional business programs to ensure maximum profitability of multimedia category. -Develop sales training materials for new products and provide training to distributors and retailers.
Product Marketing Manager
Hewlett-PackardProduct Marketing Manager
Jan. 2001 - Dec. 2004-Define and drive the product definition and Industrial design requirements to R&D team. -Co-manage product development with program team. -Drive product category solution strategy with solutions division in HP. -Drives the creation and delivery of integrated product and marketing solutions for mobile printer category in the enterprise IT business space. -Lead and drive enterprise go-to-market strategy for mobile printer category worldwide. -Work closely with regional teams to drive regional business programs to ensure maximum profitability of multimedia category. -Collaborate with key functions to develop and rollout a mobile solution roadmap and future technology strategy for hp mobile printers worldwide Collaborate with key mobile industry players, e.g. Nokia, Sony Ericsson, Apple, Toshiba, and Palm to develop go-to-market solutions for customers.
Executive Producer
eFORCEExecutive Producer
Jan. 1999 - Dec. 2000-Drive & lead in all creative project planning, business proposals, budgeting and resource management. -Managed a team of 10 people in digital media creation. -Implemented all the creative production processes to ensure successful product launch from requirements to implementation.
Product Analyst
Abacus InternationalProduct Analyst
Jan. 1998 - Dec. 1999
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