Quadmark - Better Business OutcomesDirector, Experience Design
Jan. 2017 - Apr. 2020SingaporeMy life's work is to engage organisations and their people to find meaningful ways to connect with their customers thru' delightful solutions/products as well as simple and intuitive workflows that are meaningful to their users. As a result, everyone involved in the value chain will derive broader meaning to the role they play in the ecosystem. How ? My team and I, in Quadmark collaborate with leaders and organisations exploring to transform their business to drive greater value to the new digital natives. Together as partners; we journey with them to discover their Whys - Purpose and Vision through User-centric methods; Design Sprint, Value Proposition Rumble, Customer Immersions, Journey Mapping, Service Blueprints, Storytelling Rumble and Experience design.