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Work Background
Central Bank of ArmeniaProject Management division head
Dec. 2022Empowering the project management team to rise to the occasion of the strategic vision of the CBA through leadership. Contribute to programs/projects' successful implementation through strategic recommendations igniting the evolution of Agile/Lean methodologies while nurturing a mindset of continuous growth. Assuring project monitoring and reporting by establishing a steering committee and implementing JIRA and Confluence systems in the CBA. Ensure that project goals closely align with CBA's strategic objectives. Oversee Project Managers to ensure projects/programs are delivered on time, within scope, and on budget. Manage the issues, risks, and dependencies, required to articulate mitigations.
Central Bank of ArmeniaIT Project Manager
Jan. 2022 - Dec. 2022Yerevan, ArmeniaManaging assigned IT projects (core banking, financial operations/swap, FX/automation system development, Suptech, etc.) to ensure adherence to budget, schedule, and project scope aligning with the Strategy. Engaging with stakeholders such as project personnel, vendors, and end-users about project requirements. Defining and initiating the project including establishing clear goals, outlining the project scope, and roadmaps, planning, setting timelines, risk management, allocating the budget, and organizing the cross-functional teams. Gather, analyze, and distil information and trends as required to craft project status reports. Monitoring project progress and implementing changes where necessary to ensure alignment with the Strategy, even if it evolves.
Strategic Development Agency NGOComponent Leader/Project Manager
Mar. 2017 - Jan. 2022Yerevan, ArmeniaPlanning, scheduling, coordinating, and managing strategic projects, including proposal writing and budgeting. Empowering project implementation, reporting, monitoring, and evaluation, alongside procurement processes, including CRM, ERP, accounting systems, web pages, online training portals implementation, and product development sub-projects. Efficient coordination and dynamic management of project teams. Coordinating and planning work with the project’s target communities, businesses and other stakeholders, support in vision, strategy and organizational goals definition. Engaging and collaborating with global and local partners, experts, and donors to make a meaningful impact. Envisioning the future to anticipate project opportunities and pathways.
Spayka LLCTeam coordinator in Marketing and Sales division
Jan. 2014 - Jan. 2017Yerevan, ArmeniaLed the implementation of short-term business projects, including ERP programs and new product launches. Contributed to strategic planning by forecasting future industry trends. Managed international procurement operations. Successfully attracted new customers and negotiated contracts. Prepared comprehensive reports and documentation for new product launches to effectively execute business strategy. Directed and supervised teams in Armenian and Russian offices.
IFC MarketsMarketing Manager
Jan. 2014 - Jan. 2014Yerevan, ArmeniaEngage in the dynamic development and testing of innovative tools for FX trading platform projects, while spearheading proposal and process management. Dive deep into analyzing marketing budget and customer data, driving research and surveys to unlock new insights. Engage in website optimization projects by formulating proposals and overseeing the process. Develop educational and FX content for the webpage using powerful SEO tools. Collaborate closely with graphic designers to craft impactful digital advertisements. Take charge of developing and managing digital advertising campaigns
Turpanjian Rural Development ProgramProject member/consultant
Jan. 2013 - Jan. 2013ArmeniaEngage with the program manager and stakeholders to drive project development. Offer insights into crafting and assessing business plans. Lead visits, evaluations, research, and surveys.
HSBCBranch Representative
Jan. 2011 - Jan. 2012Yerevan, ArmeniaCommunicated with customers and handled their inquiries on all products and services provided by the Bank Analyzed customer data, did research and surveys Provided e-marketing services to clients
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