Requests
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3
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Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
ConfidentialAccount Manager
Jul. 20231. Make outbound calls to the customers to present the available offers 2. Resolve the issues of the customers via email and SMS 3. Improve the experience of the customers by resolving their issues quickly, giving tips to a better usage of our services and talk to them in a friendly way
ConfidentialCall Center Manager
Aug. 2022 - Jul. 20231. Make outbound calls to the customers to present the available offers
Students For Liberty BrasilEmbaixador Regional do Norte
Sep. 2021 - Apr. 20231. Lead a team of state ambassadors, set a strategic plan and follow up the KPIs 2. Plan and organize in-person trainings
Asia Innovations Group 亚洲创新集团Customer Service Assistant
Apr. 2021 - Oct. 2021Pequim, China1. Resolve the customer issues via chat and email 2. Reply to feedback of the customers
Students For Liberty BrasilVice-Coordenador Regional
Jan. 2021 - Sep. 20211. Working with the regional coordinator in managing a team of state coordinators and set a strategic plan 2. Replace the regional coordinators when it is necessary
Consult Saúde LtdaVendedor
Mar. 2019 - Nov. 2019Belém, Pará1. Sell dental plan in social media
Students For Liberty BrasilCoordenador estadual
Jan. 2019 - Dec. 20201. Recruit and select new volunteers 2. Lead the volunteers and give constant feedback to their performance 3. Plan and organize events
FUNASA - Fundação Nacional de SaúdeEstagiário
May. 2017 - Aug. 2018Belém e Região, Brasil1. Receive, send, file, protocol and scan documents
Infraero BrasilEstagiário
Jan. 2016 - Dec. 2016Aeroporto Internacional de BelémInternship in customer service
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