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Work Background
Independent ConsultantDigital Consultant
Mar. 2021Barbados, St MaartenNRD Companies – February 2021 to Current
PwC Eastern Caribbean – August 2021 to March 2023
• Advisor on Caribbean e-Government and Digital Transformation initiatives inclusive of:
o Policy & Regulatory frameworks related to digital transformation, data protection, privacy, cybersecurity, IT Procurement, Digital transactions and Digital Public Registries
o Analysis and design of Data/System Interoperability, Digital ID, Single Sign On, Digital Signature, ePayment solutions
o Design and establishment of Enterprise Architecture capability with supporting organizational governance and structures
o Design and development of customer-centric data driven public services
• Conduct gap analysis and research to map current state and present findings to formulate digital strategy
• Collaborate with business leaders to connect the business strategy with a purposeful Digital vision, strategy and implementation roadmaps Highlights
• Team lead for the Dutch St. Maarten Digital Government Transformation Project:
o Development of Digital Strategy, EA Vision and Governance & Organizational Design
o Design of public-centric services using “Once Only” principle via Online portal with multi-channel support services
• Engagement lead and SME for Central Bank of Barbados IT Strategy (2023 – 2025)
• Delivery Manager and SME for National Commercial Bank of Anguilla Divestment project to evaluate suitability of insourcing their IT subsidiary National Commercial Data Services
• Policy Expert for Dominica’s Electronic Entry Permit mechanism (eVISA and Automated Passport Control systems).
• Policy Expert authoring the CARICOM API/PNR policy
• Policy Expert for CARICOM API/PNR Revised Model legislation (2023)
CARICOM IMPACS - JRCCManager Information Systems
Nov. 2007 - Jan. 2021BarbadosLed all aspects of technology planning, enterprise architecture, service management, security, privacy, risk management and digital transformation of Immigration, Customs and Police departments across the Caribbean pertaining to the Advance Passenger Information and Advance Cargo Information systems Highlights
• Spearheaded successful negotiations with UK Border Force to fund nine technology workstreams for Border Security initiatives (US $3M)
• Co-led successful negotiations with US-INL / US-CBP to acquire targeting solution (US $1M)
• Policy Expert for the drafting of the APIS & ACIS legislation and supporting policies
• Authored the APIS Onboarding guidelines streamlining the process
• Co-Authored the CARICOM IMPACS-JRCC Disaster Recovery Plan
• Project Lead on CARICOM APIS Expansion increasing participating countries from 10 to 18 • Technical Lead on CARICOM Advance Cargo Information System (ACIS) Design & Deployment onboarding four countries
• Technical Lead on Barbados APC Kiosk Design & Deployment improving passenger throughput in the Arrivals Hall
• Project Lead on CARICOM Regional Watch Listing System accelerating collaboration among differing agencies
• Project Lead on CARICOM eAPIS Portal System streamlining data capture and redistribution
• Technical Liaison to INTERPOL (2010 – 2021)
Sagicor Life IncProject Manager
Jan. 2001 - Nov. 2007Barbados, Eastern & Southern Caribbean, Trinidad & Tobago, Jamaica • Lead a diverse range of IT projects covering software development, application & data migrations, infrastructure upgrades and system integration using middleware
• Advised Executive management on technology and project management initiatives
• Managed and coached junior Shared Services-IT staff
• Negotiated pricing with business departments on potential projects HIGHLIGHTS • Successfully participated in the team that established Shared Services-IT department and introduced KPI’s for monitoring of services
• Developed and implemented a Project Management Methodology yielding significant improvements in project quality and delivery
• Successfully participated in the team that established the initial PMO within the Shared-Services-IT department
• Provided project lead on various system migration projects resulting from a strategic corporate initiative to centralize the delivery and hosting of the organization’s application infrastructure. • Project Lead and developed middleware components using IBM WebSphere Business Integration tools to establish an intelligent, robust and more efficient business and application integration platform for Sagicor’s application portfolio.
• Project Lead on system upgrade project for Sagicor’s Group Life & Health department which improved the average turn-around time and throughput for client claims. • Provided application/ technical requirements for the organization’s Enterprise Business Continuity and Disaster Recovery plans
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