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Work Background
Collective Goods/Books Are FunIT Project Manager/Analyst
Apr. 2011• Manage a portfolio of initiatives from request to launch, interfacing with cross-functional stakeholders to prioritize projects against KPIs.
• Provide leadership and direction to internal/external development teams to drive the delivery of high-impact solutions, promoting successful implementation through project management and testing.
• Partner with business and development teams to curate a technology-forward user experience with an emphasis on usability, scalability, and sustainability in system design.
• Synthesize comprehensive knowledge of trends in web sales, marketing, online payments, and compliance requirements to inform the technology roadmap and long-term vision.
• Foster and strengthened vendor relationships while overseeing the selection and assessment of resources and systems.
• Facilitate and completed data conversions from QuickBooks to SAGE 500 AR, and from Bitrix CRM to HubSpot CRM.
• Led a digital order form project from inception which was comprised of a back-office Sales Rep portal and customer-facing web/mobile apps that automated the previously paper-based ordering process.
Apex Systems for Kaiser PermanenteUAT Project Manager/Testing Workstream Manager Consultant
Sep. 2010 - Apr. 2011Aurora, Colorado, United States• Directed Benefits team through complex UAT project, ensuring seamless integration of multiple interfaces and facilitating smooth nationwide rollout of Xcelys Claims Processing system.
• Established effective communication channels between departmental teams, enhancing knowledge sharing and proactive problem-solving capabilities.
• Led audit of updated UAT and regression test plan, providing actionable insights to enhance test efficiency and accuracy.
• Created and implemented defect lifecycle guidelines, streamlining documentation, prioritization, and resolution processes across development teams.
Financial Planning AssociationQuality Assurance/Business Analyst Consultant
Jan. 2010 - Dec. 2011•Led testing efforts for .NET e-Commerce applications and iMIS ERP system, ensuring seamless integration and functionality.
• Developed and executed test plans, scenarios, and cases for comprehensive testing.
• Coordinated User Acceptance Testing to validate system performance.
• Managed custom System Configuration for iMIS ERP system, optimizing efficiency and functionality.
Sun MicrosystemsSenior Program Manager/ Test Cycle Lead
Jan. 2007 - Dec. 2009• Orchestrated and led major test cycles in 4 Deployments using Oracle’s AIM methodology for a global Oracle 11i implementation at Sun Microsystems.
• Managed over 800 testers in each cycle, ensuring successful execution and delivery of the project.
• Strategized and planned test cycles to ensure seamless integration and functionality of the Oracle 11i system.
• Achieved high-quality testing results, contributing to the overall success of the worldwide implementation.
Access Distribution, a General Electric company (Now Avnet Technology Solutions)Senior IT Test Lead/QA and Configuration Manager
Jan. 2000 - Dec. 2007Led all QA testing and configuration management activities for 8 e-Business Web applications and Oracle ERP applications, ensuring a 90% accuracy rate for monthly production releases. • Managed hiring of external and offshore resources which included development of 6 – 12 month resources plans, budget impact analysis, new resource justification, contractor rate negotiation and interviewing.
• Created and documented overall testing methodology and long term Automation and Performance testing architectures along with defining metrics for testing providing the first means to measure success and drive improvement.
•Hands on experience with Oracle 11i upgrades with Shipping, TCA, Pricing, Quoting, Order Management, Service Contract, EDI Partners, iProcurement, Credit and Finance Modules.
ANTHEM BLUE CROSS AND BLUE SHIELD of NM, CO and NVSr. Test Analyst/Quality Assurance Analyst
Jan. 1987 - Dec. 2000• Managed and mentored a large team of User Acceptance testers/SMEs for system conversion projects, overseeing 13,000 test cases and 1500 defects.
• Executed System & UAT testing on implementations using requirements based testing techniques and business use cases.
• Planned, designed, built, and maintained automated test suites using Compuware’s QARun for future regression testing.
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