Navistar Financial MexicoOperations Director
Feb. 2011 - Nov. 2014Financial Captive Company with more than 3,000 customers and with a loan
portfolio higher than $600 MM.
* Managing diverse financial products such as: Retail Notes, Finance Leases, FMVs,
Working Capital Loans, Capital Loans, Revolving Loans
* Operating with different customers’ profile: small, medium, large, corporate.
Individuals and companies
* Responsible of the following areas:
o Underwriting (credit analysis and documentation), Loan Portfolio Servicing,
Collections, Asset Management, Insurance Broker Operations, Customer
Service.
* During this period past due balances materially declined (2010 5.13% to 2012 1.5%)
* New functions were implemented: Credit Risk Management, Back office, Asset
Management, Process Area.
* New IT applications were deployed: Legal System, new Credit system, BPMs for
critical process
* Large projects were delivered: Credit Scores, Expected Loss and Work Out for
Large customers.