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Work Background
Self-Employed Senior Full Stack Engineer
Jul. 2024Working as a Senior Full Stack Engineer, I have engaged in independent projects to enhance my skills, focusing on continuous learning and development. I have led innovative projects utilizing cutting-edge technologies to address real-world challenges. My studies have included Blockchain, generative AI and exploring Multicloud and DevOps through TheCloudBootcamp.
Key Highlights:
- Upgraded the TODO app from Quasar 1 to Quasar 2 with Vue 3 to enhance performance and expand platform reach, leveraging Quasar's single codebase for multi-platform deployment. This resulted in a more robust, maintainable application.
- Designed a cost-effective chat app using Generative AI, integrating a lightweight ChatGPT API with React and TypeScript for significant savings compared to a ChatGPT Plus subscription, offering a cost reduction of approximately 97.75% for 10,000 tokens.
- Conceived a serverless application using Google Cloud Functions, which streamlined operations and diminished infrastructure costs by 90% for low server resource consumption. This implementation allowed for automatic scaling, handling increased loads efficiently without manual intervention.
DocQCTO and CPO
Jul. 2023 - Jun. 2024Directed tech and product strategies, overseeing infrastructure, team leadership, and governance. Spearheaded market research and product development, ensuring compliance and risk management. Managed vendors, budgeting, and costs, while collaborating cross-functionally to enhance performance and product lifecycles.
Key highlights:
- Enhanced the platform with features like document pinning and recent activities panel, streamlining document access from 4 clicks to 1, improving user satisfaction and reducing support needs.
- Expanded backup coverage and reduced costs by 80% through optimized resource use and cost-effective solutions.
- Used data-driven insights from support tickets to refine features, improve UX/UI, and cut support tickets by 50%, aligning products with user needs.
- Added unit and automated tests with Selenium, reducing post-deployment bugs by 40% and enhancing software reliability.
- Established better practices for ISO 27001 compliance, improving security and access control, and reducing security incidents to zero.
- Constituted a system for comprehensive multicloud monitoring, enabling measures in 100% of infrastructure issues, reducing downtime and enhancing reliability.
DocQVP Product Operations
Mar. 2023 - Jun. 2023Assumed CPO responsibilities, leading the Engineering and Support teams, managing the Product Roadmap, and overseeing task allocation. Supported ISO 27001 certification efforts while serving as a Senior Engineering Supervisor, handling Financial Planning & Analysis (FP&A) and HR management.
Key highlights:
- Assumed leadership roles following the CPO's passing, ensuring operational continuity and enhancing team performance. By guiding and supporting the Engineering and Support teams, I maintained seamless operations and improved team performance by 20%, contributing to a 15% increase in project delivery efficiency.
- Spearheaded the migration of frontend projects from Webpack to Vite with Vue.js, addressing inefficiencies caused by lengthy page refreshes during development. This transition resulted in a 40% reduction in build times and a 25% increase in team productivity, allowing developers to focus more on critical tasks.
- Performed automations for project management tools and the support ticket system, significantly enhancing operational efficiency. These automations trimmed manual task handling by 30%, streamlining workflows and improving response times by 20%.
DocQDirector of Operations Engineering
Sep. 2022 - Feb. 2023I worked as a Senior Engineering Supervisor, on Financial Planning & Analysis (FP&A) and HR manager having worked on the restructuring of the company's management.
Key highlights:
- Developed comprehensive internal documentation for frontend, backend, and DevOps to standardize development practices. This reduced onboarding time by 30% and increased project consistency by 25%, which fostered teamwork and supported a 15% growth in company efficiency.
- Conducted financial audits and established FP&A practices, resulting in a 40% improvement in resource allocation and a 70% increase in financial health, enabling more informed decision-making.
DocQSenior Engineer Supervisor
Sep. 2021 - Feb. 2023Guided Professional Services, overseeing integration, migration, and customization projects. As People Manager, I supervised and mentored the Engineering team, enhancing performance and morale.
Key highlights:
- Utilized data wrangling and improved failure control scripts to ensure seamless migration of over 65GB from legacy systems to ATS platforms, reducing delivery time by 50% with minimal errors.
- Developed customizable reports to address critical gaps in the main product, improving user satisfaction and efficiency for 200 companies processing 200,000 documents monthly.
NAVOMILatam Tech Lead & Senior Full Stack Developer
Jul. 2020 - Sep. 2021Served as Full Stack developer and technical leader for Latin America, focusing on integrations, market research, and product creation, such as a Telegram connector and a voice authentication bot for WhatsApp.
Key highlights:
- Built a biometric authentication bot for WhatsApp, serving as an additional security layer for specific applications, which conducted to the company's first product patent application.
- Constructed a custom Node.js connector to integrate Telegram into the world's leading engagement platform, enhancing its communication capabilities. This integration was strategic during Telegram's rapid growth, as it gained 5% of its user base in just 72 hours following concerns about WhatsApp's privacy policy changes, thereby improving our customer outreach and engagement strategy.
- Implemented a user-friendly reporting app for the market-leading engagement platform, ensuring compatibility across Web, Desktop, iOS, and Android. This solution not only enhanced data visualization and decision-making but also achieved a 40% reduction in reporting costs by eliminating the need for expensive out-of-the-box report licenses.
NAVOMISenior Full Stack Developer
Mar. 2018 - Jul. 2020Worked as Fullstack Developer specializing in system integrations, contributing to major projects for top companies in software, sports betting, and telecommunications. I headed a global team of eight to implement critical security updates and pioneered the company's first Vue.js project, setting the standard for frontend development.
Key highlights:
- Optimized an integration between a market-leading engagement platform and a KPI management system to provide real-time data on the customer service team of Australia's largest telecom. This integration facilitated decision-making for over 200 customer service agents by providing actionable insights into key performance indicators.
- I created and managed a project to address security gaps identified in a COMSEC report, enhancing security for both the frontend and backend. This initiative met client security requirements, safeguarded the platform and client data, and augmented the security score from 40% to 98%.
- I worked on proposing, designing and developing the new version of the integration between the Engagement Platform of a leading global partner and the main CRMs on the market, which cut agent service time by up to 60%.
Lavanderia ExpressaExecutive VP
Mar. 2011 - Dec. 2019BrazilI worked as a Business Administrator Partner, where I managed IT operations, spearheaded the company's expansion, and led the development of new products.
Key highlights:
- I successfully migrated to a new automated management system, which reduced service time by 60% and decreased cash shortages by 90%.
- Produced a data analysis system for customer clustering and personalization based on purchase history, enabling tailored strategies that amplified average sales by 30% and improved customer retention by over 50%.
- Established a new division of the company, pioneering in the state, focused exclusively on the pet market, which contributed to a 20% increase in revenue in the first year.
- I got a bankrupt service franchise store and placed it among the Top 10 in the country for 10 consecutive months, earning more than capitals like Rio de Janeiro and São Paulo.
Lavanderia ExpressaGeneral Manager
Jul. 2007 - Mar. 2011BrazilI worked as IT, finance, marketing and sales manager in two own brand stores and two stores as a franchisee.
Key highlights:
- Implemented a computerized system for managing service orders and financial control, effectively replacing the previous manual system. This transition reduced service time by 30%, enhancing operational efficiency and streamlining processes.
- Implemented a Siemens Logo Power module for automation of outdated washing machines required manual operation, boosted productivity by 70% and cut resource consumption by nearly 50%.
- Set up a new branch of the company to offer pioneering in-home upholstery and carpet cleaning services in the region. This initiative reduced the average customer waiting time from 20 days to just 4 days and boosted revenue by up to 30%.
Gofuture Tecnologia da InformaçãoSoftware Engineer & Founding Member
Jan. 2006 - Dec. 2007BrazilI worked as a software engineer, overseeing the entire software life cycle—from requirements gathering, development, and testing to deployment and training. As a founding partner, I also played a key role in company management and sales planning.
Key highlights:
- I developed dynamic, user-friendly website templates using CMS platforms tailored for non-technical users, which amplified customer engagement by 50% and lowered update times by 80%.
FreelancerWeb Developer
Aug. 2005 - Jan. 2006BrazilI worked on the translation of the Open Source Content Management System (CMS) Mambo / Joomla project and customized package for Real Estate.
Key highlights:
- I translated the Real Estate platform and component into Brazilian Portuguese, which allowed the system to go live for over 20 real estate agencies in the city as one of the first web solutions for the service.
Metasig SistemasWeb Developer
Jul. 2005 - Feb. 2006BrazilBuilt custom components for the Mambo/Joomla Content Management System, which were utilized in a pioneering web-based system for real estate agencies.
Key highlights:
- Developed a custom Joomla component featuring both an admin and public interface that automatically resizes images and generates thumbnails upon upload. This innovation reduced the time required for users to update property listings by over 60%, significantly enhancing the efficiency of the listing process for real estate agents.
- Created a proof of concept utilizing AJAX to update view elements asynchronously, significantly enhancing the user experience by enabling seamless data updates without requiring full page reloads. This approach not only reduced page load times by approximately 50%, but also improved efficiency in bandwidth usage by minimizing data transfer.
Universidade de Passo FundoComputer Lab Intern
Jan. 2005 - Jul. 2005BrazilProvided user support, and managed hardware, software, and network systems.
Key highlights:
- Provided user support and coordinated IT for the Dentistry Informatics Lab with nearly 1,000 students. Achieved a 90% reduction in printing errors, saving ink and paper, and ensured 95% uptime for limited resources.
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