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Work Background
Cerium NetworksProject Manager
Apr. 2022Project Manager primarily managing implementations for Contact Center solutions for our customers in the Genesys space.
Xima SoftwareProject Manager
Nov. 2013 - Apr. 2022Professional Services Project Manager to manage all implementations of Chronicall and ACR on Avaya IP Office, Avaya Aura, Cisco UCM, and Mitel Implementation assistance includes the following - Kickoff with Project stakeholders to discuss roles, expectations, and timelines are established. - Scheduling and managing the implementation with the technical implementation team - Post installation support including follow ups and training to ensure complete satisfaction with the solution. - Successful Management of 30-50 projects simultaneously
Xima SoftwareBusiness Development Manager
Nov. 2013 - Nov. 2014South Jordan, UtahBusiness Development Manager, Product Manager, Controlled Introduction and Subject Matter Expert Managed the rollout of the Xima VRTX by: 1. Management of its its pre-release. (including pricing, feature sets, competitive analysis, etc.)
2. Assist in marketing initiatives
3. All Aspects all of supply chain management including the selection of vendors (electronic suppliers, shipping partners, process creation etc.
4. All programming and testing of firmware
5. Manage its integration into the existing Channel of Resellers, international and domestic
Red Lion HotelsGroup Sales Manager
Sep. 2012 - Nov. 2013Salt Lake CityResponsible to market to all associations, social events (reunions, weddings), military business, and University opportunities utilizing sleeping rooms and meeting space at the Salt Lake City property Work with Visit Salt Lake (the Convention and Visitors Bureau) to provide sleeping rooms to all of the city-wide conventions that are brought to town.
SpringHill Suites by Marriott Salt Lake City AirportCluster Sales Manager
Mar. 2011 - Sep. 2012Responsible for all marketing and sales of all segments at the SpringHill Suites SLC Airport and the overall RevPAR Success of the property. This was accomplished by: -Working closely with the other Airport Marriott hotels managed by White Lodging Services to increase market share amongst the three Marriott Hotels in the White Lodging Cluster - Share-shifting business from other brands in the competitive set and beyond by researching existing client base of competitors
Park City MarriottGroup Sales Manager
Apr. 2008 - Apr. 2011Park City UtahMarketed to groups in the Tour and travel, Government, Social, and Fraternal Segments, including military groups, government meetings, weddings, sports teams (youth, collegiate, olympic, and professional) as well as ski clubs. During this time, I perfected the art of customer service by building lasting relationships, becoming the "expert", and "educating" the planner on hotel contracts, policy, and menus whether they be a seasoned meeting planning professional or a first time mother-of-the-bride.
Park City MarriottSales Coordinator
Jun. 2007 - May. 2008Park City MarriottAssisted Sales Managers in creating contracts, proposals, and all administrative duties of the Sales Department.
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