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Work Background
ExxonMobilO2C Customer Onboarding IT Design & Build Lead
Jan. 2023Curitiba, Paraná, BrazilResponsible for a transformational Customer Onboarding project. In partnership with our Business Process Managers and O2C Leaders, we are redefining processes and designing future-state systems, ensuring that defined requirements are designed, developed, tested and implemented end-to-end accordingly. The execution of these projects involves about 40 direct and more than 100 indirect people.
ExxonMobilSAP O2C IT Design & Build Lead
Jan. 2023 - May. 2024Curitiba, Paraná, BrazilResponsible for two O2C Business Transformation projects: Customer Onboarding and Credit Management. In partnership with our Business Process Managers and O2C Leaders, we are redefining processes and designing future-state systems, ensuring that defined requirements are designed, developed, tested and implemented for these two areas end-to-end. The execution of these projects involves about 40 direct and more than 100 indirect people.
Cubos AcademyMentor
Oct. 2021 - Mar. 2023Curitiba, Paraná, Brazil
Business Agility InstituteMember
Mar. 2021
ExxonMobilSalesforce IT Program Manager
Oct. 2020 - Dec. 2022Curitiba, Paraná, BrazilAccountable for delivering 6 global projects over the course of 2 years for 4 business workstreams (aprox 30 features each) with 80+ project active stakeholders;
ExxonMobilSAP Senior Project Manager
Sep. 2019 - Oct. 2020Curitiba Area, BrazilSAP BI Re-platforming Project
- Critical project; delivered expected values flawlessly, in time and within approved budget
- Converted a large scale data migration 30TB+ (biggest database in the company), performed unicode conversion and upgraded to NetWeaver 7.5 with a backend of Oracle’s brand new ExaData Database (first SAP implementation in the company). - Reduced licensing and maintenance costs after moving to ExaData
- Business end-users experienced performance improvement in all reports up to 25%
- 2.1 TB space saved as part of Data Cleanup and deletion of obsolete objects/tables
- Project ran smoothly despite major context disruptions we faced: Severe Global Pandemic, Global Supply Crisis and Material Economic Erosion.
ExxonMobilSenior Project Manager
Mar. 2018 - Sep. 2019Curitiba, Paraná, BrazilMaster Data Tools Improvement (non-discretionary project with several strategic soft benefits)
- Technology: WinShuttle
- The objective of this complex project was to change the Master Dates processes in all zones and retire several existing systems, interface with ERP and align its all regional business on enabling strategic plans
- Delivered the project on time and on budget, which had a huge amount of MoC effort, overcoming numerous challenges, with a smoothly global big bang go-live in 4 sites at the same time with no impacts on business;
- Business was able to save 23k hours per year in work efficiencies;
- By delivering this project, we've made a very positive impact to the organization. We have improved the customer master processes (from 30+ steps to 4), enabled workflow (from days to seconds) and cut the time it takes to create new customers, improving our Customer Experience program which is critical to the growth and success of the corporation.
ExxonMobilSAP Senior Project Manager
Jan. 2017 - Mar. 2018Curitiba, Paraná, BrazilERP Business Line Implementation
- The objective of this complex project was to change the Order to Cash processes for 16 affiliates in all zones to retire 4 legacy systems and align its business with other business units to make this new business line part of the value chain; - Delivered the project on time and on budget, overcoming numerous challenges, with a smoothly global big bang go-live in 3 ERP boxes with no impacts on business
- Created business value and help competing to win in the Marketplace; This project impacted more than 100 business users from all involved functions
FACETMBA Teacher (Project Management Area of Knowledge)
Apr. 2016 - Mar. 2018Curitiba Area, BrazilMBA Teacher at Faculdades FACET in classes related to Project Management.
ExxonMobilSAP Project Manager
Jan. 2016 - Dec. 2016Curitiba, Paraná, BrazilSAP Business Technology Platform (former SAP HANA Cloud Platform)
I was responsible to lead a team of technical personnel (12) to implement SAP Business Technology Platform (former SAP HANA Cloud Platform), which was the new technological foundation for all future SAP applications, which allowed our SAP developers to support our customers achieving agility, business value and continual innovation through integration, data to value and extensibility of all SAP and 3rd party applications and data. It allowed us leveraging together data and analytics, artificial intelligence, application development, automation, and integration in one, unified environment. The implementation of this technology supported us in react quickly and flexibly to challenges offered by our customers.
Faculdades OpetPost Graduation Teacher
Apr. 2015 - Dec. 2015Curitiba Area, BrazilPost-Graduation Teacher at Grupo Educacional OPET in classes related to Project Management.
Pert CompanySubstitute Teacher
Apr. 2013 - Dec. 2015Curitiba Area, BrazilPMP certification instructor.
ExxonMobilProject Manager
Apr. 2012 - Dec. 2015Curitiba, Paraná, BrazilManagement of IT Projects I was responsible for technical IT projects either related to retirement of old technologies or introduction of new technologies, (JBoss, .Net, WebSphere, OpenText, Oracle and HANA are some examples). On the latter years, I was responsible to lead business-driven minor SAP projects.
PMI-PRMember
Oct. 2009Curitiba Area, BrazilVolunteer work as member of the technical team responsible for translating PMBoK 5ed to Portuguese.
ExxonMobilIT Team Lead
Mar. 2009 - Mar. 2012Curitiba Area, BrazilLed over 10 analysts, 3 trainees and 9 contractors to support around 35 Tax applications with business in Houston, Curitiba and Buenos Aires. Led 30+ minor projects Technologies in the team: .NET (VB and C#), VB6, SQL7.0, SQL2000/05/08, Mainframe, Crystal Reports, MS Access, MS Excel, ASP and Vendors packages. - Provided work plan to analysts managing base x project needs and performed admin tasks for contractors;
- Planned, coordinated, monitored & controlled and steward team’s base and project activities;
- Oversaw DR Testing;
- Drove team work responsibilities to completion by meeting agreed target dates established with Tax business;
- Improved team's communication and relationship with business.
ExxonMobilSAP Basis - Security and Controls Advisor
Aug. 2008 - Jan. 2009Brussels Area, Belgium- Responsible to standardize common SAP S&C practices - Authorization Concept - among several company sites (Belgium, Brazil, Hungary, Thailand and US) from several SAP/R3 versions (3.1f, 4.0b, 4.6c and ECC6.0).
ExxonMobilSAP Basis - Security and Controls - Project Track Lead
Sep. 2006 - Jul. 2008Brussels Area, Belgium- Lead role of S&C on a new project (called GOM — Global Oil Movements) to implement a SAP/TSW (Trader's and Scheduler's Workbench) platform dedicated to company’s SCM, where I got expatriated to Belgium with my family for 1,5 year. - Responsible for all of the authorization concept implementation (design via tracing, creating and maintaining roles, derived roles, program’s and table’s authorization group strategy, role naming convention, non-dialog users naming convention, data conversion roles strategy). - Still at Brussels, I was also involved at another company's project as a S&C team member, (European SAP ECC 6.0 implementation).
ExxonMobilSAP Basis - Security and Controls Analyst
Dec. 2004 - Aug. 2006Curitiba Area, Brazil- Hired as SAP Basis S&C, within its Center of Expertise (CoE), - Act on several roles and joined several projects teams (I worked on the implementation of SAP/R3 platform in Argentina and Mexico where I have been traveling around 3 months back and forth to Buenos Aires, Argentina and 2 months to Brussels, Belgium). - Responsible for SAP/R3 Authorization Concept (maintaining roles/profiles, user groups and access for CoE people (versions 3.1f, 4.0b, 4.6c and ECC6.0)) and interacting with auditors. - Responsible for reporting Segregation of Duties (SoDs).
- Provided S&C support (authorization issues, creation of new roles/profiles, troubleshooting, etc.) to end-users and CoE-users located worldwide.
ExxonMobilSAP Trainee
Jan. 2004 - Nov. 2004Curitiba Area, Brazil- Joined ExxonMobil as a trainee at the SAP CoE department, in the Integration team. - Responsible for preparing reports and graphs about Service Level Agreements (SLAs) - Worked on moving transports from development environment up to acceptance and production. - Worked in the Supply Chain Management team where I was responsible for creating and supporting all materials created within SAP.
Banco do BrasilAccount Analyst
Aug. 2000 - Dec. 2003Curitiba Area, Brazil- I act as Customer Services ATM Support, Personal Services Assistant, Business Assistant, Service Supervisor and Personal Account Manager. I walked through almost all positions inside of a branch which provided me good an expertise on how to support and interact with any kind of person.
- Responsible for maintaining my accouts portfolio always profitable, (~2,000 accounts).
EdiouroTrainee
Jun. 2000 - Aug. 2000Rio de Janeiro Area, Brazil- I was an internship and there I did tasks such as end-user support, access admin, home page maintenance, (HTML / ASP) and installation and configuration of softwares and hardwares used in the company.
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