Impeto Medical, SudoScan Inc.Branch Manager U.S. Operations, Medical Device Sales & Distribution
Oct. 2013 - Jun. 2021San Diego, California, United States Oversee daily operations of U.S. distribution and sales office including financial management, logistics, general process ownership, human capital, e-commerce recurring revenue piece and facilities management; provide direct support and report to the CEO at the corporate office in Paris, France
Perform ongoing business process improvement methodologies; identify procedural inefficiencies and provide suitable re-tooling solutions; solidify strong relationships with customers and 3PL providers while resolving disputes/ dissatisfaction or concerns
Reconcile all data with corporate, partner closely with the head of sales to support business development efforts, and spearhead development of monthly inventory reporting
Developed current SOP for Logistics and Distribution best practices resulting in the expedient and efficient handling of inventory. Escalate customer service requests when needed and led the overhaul of legacy Inventory Management Database