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Work Background
AXAIT Consultant
May. 2025Beirut Governorate, LebanonManaged and maintained critical IT infrastructure, including administration of diverse server environments and the full lifecycle of virtual machines, ensuring system stability and performance. Provided comprehensive end-user technical support for company-wide PCs, resolving hardware, software, and network connectivity issues to minimize downtime and enhance employee productivity. Administered and optimized SQL relational databases to ensure data integrity, high availability, and efficient query performance for critical business applications. Collaborated with senior IT professionals to manage enterprise-level infrastructure, developing practical skills in system administration, network management, and cybersecurity. Implemented and managed robust data backup and disaster recovery strategies utilizing Backup & Replication solution, configuring backups to both internal storage arrays and offsite tape libraries to ensure critical data recoverability and business continuity. Engineered and optimized network security postures by configuring and maintaining multiple next generation firewalls, enforcing granular access control policies, segmenting network traffic, and deploying threat prevention mechanisms to fortify digital assets against evolving cyber threats. Engineered and meticulously managed comprehensive endpoint security, deploying and configuring advanced host encryption and Data Loss Prevention (DLP) solutions across end-user machines to proactively safeguard sensitive data and ensure stringent compliance with organizational standards. Orchestrated comprehensive endpoint security measures by deploying and managing advanced anti-virus solutions, Endpoint Detection and Response (EDR) systems, and robust patch management strategies across end-user machines, proactively mitigating vulnerabilities and enhancing overall organizational cyber resilience.
Detay Inc.Project Support Coordinator
May. 2023 - Sep. 2023Managing and overseeing multiple general contracting projects, including setting and tracking timelines, defining required resources, and coordinating tasks to ensure successful project delivery. Taking lead of groups of technicians on projects such as hotel renovations, business remodeling and all maintenance required. Identifying solutions for complex problems, including reviewing and optimizing repair processes, solving any issues raised by clients. Leading all key interactions and communications with various stakeholders, including clients, team members and partners, to ensure alignment and collaboration. Manage and oversee tasks of teams of 10+ members, including setting and prioritizing tasks, establishing clear deadlines, and ensuring projects remain on schedule and met key milestones. Managing project budget, reducing more than $200K in expenses. As well as optimizing timelines to finish months long project in matter of 1-2 weeks.
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