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Work Background
UX Researcher | Documentation Specialist
TeemUX Researcher | Documentation Specialist
Oct. 2023Salt Lake City, Utah, United States„ Ensured compliance solutions met regulations while enhancing user experience with a user-centric focus „ Synthesized six months worth of legal articles and documents within a three-month timeframe, earning recognition as Employee of the Month „ Conducted user interviews, targeted ethnography, survey development, and usability testing „ Identified key user needs, resulting in a 20% reduction in workflow inefficiencies within small clinics and doctor offices „ Contributed to the development of an MVP product roadmap, resulting in a 15% increase in product adoption rates among healthcare professionals „ Enhanced digital Medicare enrollment experience, leading to a 30% increase in successful enrollments.
Executive Assistant / Assistant Project Manager to the CEO
SOUE TECH & Co.Executive Assistant / Assistant Project Manager to the CEO
Apr. 2021 - Aug. 2022Barueri, São Paulo, BrazilSuccessfully managed a cross-functional team of 3, delivering 4 software development projects on time and under budget, positively impacting quarterly revenue „ Implemented SCRUM methodology, increasing project life cycle efficiency „ Leveraged Trello to optimize workflow and enhance team productivity „ Coordinated with project stakeholders effectively, improving communication efficiency by 40% and fostering stronger relationships. Assisted CEO in various administrative tasks „ Booking meetings, managing schedules, and processing payments „ Managing CEO’s projects and developing PowerPoint presentations and commercial proposals „ Contributed significantly to securing the company's inaugural project with an international firm based in China.
User Experience Designer
MaelyUXUser Experience Designer
Oct. 2020São Paulo, São Paulo, BrazilRedesigning Mota Supermarket App „ Project Role: Lead UX Designer „ Description: Collaborate on redesigning Mota Supermarket app to improve user experience, streamline navigation, and enhance overall usability. Conduct user research, develop wireframes and prototypes, and implement A/B testing to optimize the app functionality and design. Research to Improve Sales for Baby Items Store „ Project Role: UX Research Consultan „ Description: Conduct research to identify opportunities to improve sales for a baby items store. Utilize user interviews, surveys, and data analysis to understand customer preferences and behaviors. Develop recommendations for optimizing product offerings, marketing strategies, and the overall shopping experience to drive increased sales and customer satisfaction. Vet Clinic Website Redesign  Project Role: UX Designer  Description: Collaborated on redesigning the Vet Clinic website to improve the user interface and experience. Applied wireframing and prototyping techniques to create intuitive navigation and enhance overall usability. YUCA Coliving Company Website and App Redesign  Project Role: Lead UX Designer  Description: Led the redesign of YUCA Coliving Company's website and app, focusing on enhancing the online experience for potential residents. Developed user flows and implemented responsive design principles to improve usability and engagement. Current Project - Recycling and Upcycling Material  Engaged in an ongoing project focused on Recycling and Upcycling materials  Inspired by the Finnish recycling system, the project involves designing user interfaces that promote sustainable practices for the city of São Paulo, Brazil.
Executive Assistant
Zenvia MobileExecutive Assistant
May. 2016 - Feb. 2020São Paulo, Brazil Supported senior management in daily operations  Managed documentation, translations, and office logistics  Specialized in SMS and Chatbot industry insights  Implemented cost-saving measures, reducing expenses by 15% during a financial crisis  Facilitated debt reduction efforts, contributing to a 20% decrease within a year  Optimized administrative processes, enabling efficient budget allocation for projects and emergencies.
Au Pair Finland
AuPairWorldAu Pair Finland
May. 2010 - May. 2011Kellokoski, Southern Finland, Finland- Provided an all-time great and high-quality physical and emotional care and assistance to three children and performed various childcare responsibilities. - Prepared and served daily meals, maintained household and children rooms clean. and developed and provided a safe and secure environment. - Played with children, helped with their homework, and worked closely and communicated with parents to ensure that their needs were met. - Learned Finnish as a Second Language.

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