Jason Duval - Executive Coach and Consultant, Pax8, Inc

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Work Background

Pax8Executive Coach

Mar. 2023United States

VirtueComChief Operating Officer

Mar. 2021 - Mar. 2023Colorado, United StatesResponsible for the day to day operations of the Cloud Based managed services provider.

Agility Solutions LLCChief Information Officer

Apr. 2019 - Mar. 2021Greater Denver Area

East Daley Capital AdvisorsSr. Data Architect

Mar. 2018 - Apr. 2019Greater Denver AreaProviding database design and ETL development to support the largest Oil and Gas asset database in the world.

RationalMSP, LLCOwner/CTO

Jan. 2017Denver, Colorado, United StatesRationalMSP, LLC.provides technology solutions as a consultant to organizations that have a small IT shop and are looking to co-manage their IT with an external partner. We provide services for IT Monitoring and Management, IT vCIO Services, IT Development and IT Security.

QRailsCTO

May. 2015 - Jul. 2017Englewood, COFull service acquiring and issuing processing platform supporting RFID, EMV, Chip+PIN and traditional Mag Stripe transaction processing. Developed IT strategy and fiscal budget for continued growth of the data center and scalability of the transaction processing platform Establish and maintain all critical vendor relationships for software, compliance, monitoring and management solutions Architected data center including network, virtualization and storage infrastructures Manage and support application development (Microsoft .NET stack) and database development (Microsoft SQL Server technologies) for transaction processing platform Headed annual compliance audits for SAS70 and PCIDSS Guide client partners thru technology implementation and integration of the processing platform with their existing IT systems

Burrtech CorporationCTO

Jan. 2012 - May. 2015Englewood, COA leading Managed Service Provider in the Denver metro area, Burrtech provides full service IT solutions to small and medium business. These services include infrastructure design and management, proactive systems monitoring, helpdesk, systems integration, strategic planning and budgeting and special project needs. Chaired the process of annual strategic IT planning and budgeting for all clients which eliminated unnecessary spending and yielded an average savings of 20% per client Provided strategic vision and leadership to the practice staff and client partners Established data center standards for all clients resulting in an average 30% increase in uptime (99.3% uptime client-wide) Leveraged virtualization, VDI and systems imaging technologies to formulate standards in network, server and desktop infrastructure for all clients, reducing implementation time by a 2X factor Realized a 200% growth in existing client business resulting in over $2 million of increased revenue Implemented proactive monitoring and management solutions decreasing break/fix activities by over 50% and increasing productivity of the technical staff by 80% Optimized partnerships with 3rd party vendors and suppliers achieving a 20% increase in profitability for ancillary services Oversaw the build out of 4 client facilities: Managed all IT vendors; Designed and installed new IT infrastructure; Transitioned clients into their new facilities with limited to no downtime Exceeded client expectations for service delivery, achieving a 95% customer satisfaction score and project delivery, consistently delivering on-time and at or below budget for all contracted project initiatives Managed the systems administration and network administration staff for all clients, globally, utilizing the ITIL framework to ensure quality and timely resolution to all reported issues. Developed a mentorship program to elevate engineers skills in order to foster an promote from within philosophy.

Vantiv (Formerly Springbok Services, Inc)VP Information Technology

Dec. 2004 - Dec. 2011Englewood, COFinancial Services firm specializing in prepaid debit card program management, card production, card fulfillment, transaction processing and business analytics. Significantly reduced annual IT budget from $10 to $5 million thru renegotiated vendor contracts, reducing expenses by 30%; consolidation of services yielded a 40% annual savings. Led the organization thru the annual PCI, SAS70 and MasterCard and Visa physical and logical security audits achieving our certification, within minimal remediation Oversaw the build out of two facilities (corporate office and fulfillment facility) including the construction of a 3000 square foot data center, implementation of the security (access control) system per Visa/MasterCard standards, installation of A/V systems for all conference rooms and network infrastructure between the facilities  Maximized sales revenue by providing technical engineering expertise for the design and integration of an open API to service client programs yielding $7.5 million in annual revenue  Architected the MasterCard and Visa transaction processors delivering both platforms 30+ days ahead of schedule at a combined 80% of the budgeted cost  Designed state-of-the-art fulfillment center which included on-demand 4-color card printing and 4-color dynamic card carrier printing solutions (industry firsts), resulting in a 50% increase in revenue MasterCard Small Business’s branded e-commerce application for selling prepaid cards to their existing clients. This eliminated the need for multiple 3rd party vendors through our direct sales channel and resulted in over $500,000 of incremental revenue annually Provided strategic vision and leadership to the entire IT organization, 75 employees, across 4 departments, including our mentorship program, teambuilding program and our quarterly goals and objectives to ensure we were exceeding the organizations expectations as an overall IT department.

StarTekIT Director

Dec. 2002 - Dec. 2004Denver, COProviding business process outsourcing solutions to clients all around the world. Architected and developed a state-of-the art Business Intelligence platform which consolidated data from over 30 different disparate data sources every 5 minutes. Leveraged the Microsoft SQL Server Analytical stack to provide multi-dimensional reporting capabilities enabling leadership to make on the spot decisions based on factual data to ensure our clients needs were being met 100% of the time. This platform resulting in a staffing reduction of 30% and yielded real-time reporting results which enabled the business to become more proactive in responding to client needs earning client satisfaction scores of over 95%, and increase of 15% year over year.

WorldComSoftware Architect

Mar. 1992 - Dec. 2002