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Work Background
Client Relationship Manager
DesignRushClient Relationship Manager
Mar. 2025
Strategy & Success Manager
Axellerato | Lead Generation PartnerStrategy & Success Manager
Oct. 2023 - Mar. 2025Prague, Czechia- Client onboarding and development of customized targeting and messaging strategies. - Managed end-to-end automated email and LinkedIn outreach campaigns, continuous A/B testing, and performance optimization. - Analyzed campaign performance data, prepared weekly and monthly reports, and provided strategic recommendations for improvement. - Advised clients on optimal channels, geographies, and audience targeting parameters, leveraging cross-industry experience to deliver tailored solutions. - Designed and implemented process improvements, including standardized task lists, updated standard operating procedures (SOPs), and detailed training materials with video and text instructions.
Founder
IviKiwi Digital ConsultancyFounder
Sep. 2023Serbia
Business Development Representative
ItekakoBusiness Development Representative
Sep. 2022 - Sep. 2023Belgrade, Serbia
Sharepoint Administrator / Deputy Project Manager
ItekakoSharepoint Administrator / Deputy Project Manager
Dec. 2019 - Sep. 2022Belgrade, Serbia- Ensured our client's success and retention by providing service and support. - Installation, configuration, user management, and troubleshooting in SharePoint. - Worked closely with clients to understand their unique needs and tailor solutions that meet their specific requirements. - Implemented custom workflows, and designed and configured site collections. - Delivered high-quality solutions that drove business success.
QA Tester
ItekakoQA Tester
Feb. 2019 - Sep. 2022Belgrade, Serbia
Product Manager
KadarProduct Manager
Feb. 2019 - Dec. 2019Belgrade, Serbia- Defined, prioritized, and executed the product roadmap - Researched and analyzed the market, users, and new products - Owned the product development cycle from end to end - Continuously discovering and understanding user needs and developing features to meet those needs - Defined product design and user experiences - Organized, managed, and launched project across engineering and design teams - Communicated internally across teams to keep the development progress running smoothly
Founder
Babyz RockFounder
Oct. 2016 - Sep. 2022Serbia- Founded baby's clothing brand Babyz Rock - Managed to take the idea from concept to market - Navigating obstacles while managing every aspect of the business, from production, sales, and marketing strategy, social media content and strategy, and advertising - Featured on television multiple times, showcasing the brand and the passion behind it - Anticipated customer needs, creating products that are both functional and fashionable and stand out in a highly competitive market - Participated in numerous promotional events serving our customers directly
Business Development Manager
Pero Art CentarBusiness Development Manager
Aug. 2013 - Oct. 2016Krupanjska 3, Dedinje, Belgrade, Serbia- Event Management (Katapult, Antico Fest) - Procedural and financial development - Brand development, website, and social network traffic growth - Advertising strategy development and realization - Promotional activities and organization - Business development and customer support
Business Development and Marketing Manager
Style No.2806Business Development and Marketing Manager
Jan. 2013 - Jun. 2013Serbia- Market research - Developing the marketing and sales strategies - Forming database of contacts - Contacting the media - Organizing participation at trade shows and fashion fairs - Monitoring and evaluating performance - PR
Deputy Office Manager
CB&IDeputy Office Manager
Mar. 2011 - Nov. 2012- Experience with assisting the management of a team of up to 90 members - Preparation of documentation and arrangement of Temporary Residence Permits for foreign assignees - Preparation of lease contracts and terminations - Monitoring of staff timesheets - Maintaining and developing the office filing systems both on paper and computer - Ensured that any concerns or complaints were dealt with appropriately - Arranging travel, meetings, and appointments - Reporting to management to review office performance - Assisting the implementation of procedural and policy changes in order to improve the operational efficiency - Monitoring and maintaining office supply innventory
Foreign Trade Associate
EastgroupForeign Trade Associate
Jun. 2009 - Jun. 2010Serbia- Market research for clients and the potential placement of their products on the international market - Consulting clients on the best business options, such as production method, manufacturing location, partners, distribution, implementation of new products in their range - Mediation between suppliers and buyers - Locating requested products for buyers at best prices and trade conditions - Preparing Power Point presentations of our research and holding the presentations to clients - Negotiating with potential client partners - Daily reporting to management on activities and results

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