Startechtel.com, Inc.Receptionist/ Administrative Assistant
Dec. 2012 - May. 2016Pomona, California, United States-Greeted walk-in customers and provided friendly customer service -Answered and directed incoming calls to appropriate personnel/ department
-Worked closely with the Sales team by reviewing and processed sales orders
-Helped customers with order status and tracking inquiries
-Created purchase orders and shipping labels for vendors
-Followed up with vendors and warehouse managers for shipping and receiving equipment
-Reviews shipping costs for profits/losses; contacts FedEx or UPS adjust billing charges accordingly