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Work Background
Transfiguration Catholic Community Waucomda, ILParish Secretary
Jun. 2023 - Aug. 2024Wauconda, Illinois, United StatesManaged and organized sacramental registers, ensuring accurate and timely documentation of baptisms, marriages, and confirmations. Led process improvement initiatives to streamline church operations, enhancing efficiency in administrative tasks and communications. Planned and coordinated baptism ceremonies, working closely with families to ensure a meaningful experience. Improved the bulk mailing process, resulting in a savings of $325 annually on permit fees, demonstrating a commitment to cost-effective solutions. Oversaw the VIRTUS program as Site Manager, coordinating training sessions and ensuring compliance with safety and protection standards for all volunteers and staff. Maintained records and correspondence, providing exceptional support to parishioners and church staff.
CVS HealthProject Management Advisor
Apr. 2016 - Apr. 2023Buffalo Grove, IllinoisProject manager within the PMO utilizing the full software development life cycle (SDLC) in the pharmaceutical industry, specifically Medicare D processing; managing multiple teams delegating workload and ensuring team effectiveness; working with the business users to gain understanding of their needs and translate those needs into specific project deliverables; utilizing strong communication and interpersonal skills. • Managed overall project changes to scope, issues, and risk through appropriate controls and work with senior management to gain alignment and governance • Utilize project planning, capacity planning, demand management and Statement of Work processes to lead project leads, vendors, and teams in developing and executing a program plan that optimizes staffing and skills.
• Identified and established all aspects of communication ranging from program status report, change management, and training. • Manage project finances for tracking actuals, forecasts and changes to schedules, internal and external resources for the full life-cycle of the project; while Managing and controlling project scope and resource capacity to ensure alignment
AbbVieProject Manager
Oct. 2015 - Mar. 2016Abbott Park, ILProject manager within the IT organization utilizing full software development life cycle (SDLC) in the pharmaceutical industry including requirements gathering, design, testing, implementation and maintenance for the enterprise financial planning system tool ( IBM Cognos® TM1®) that allows Affiliates to integrate their financial planning, demand planning, expense budgeting, and P&L processes into a single set of numbers with the capability to model and report different planning scenarios. . • Managed overall project changes to scope, issues, and risk through appropriate controls and work with senior management to gain alignment and governance • Measured project performances to assure activities are progressing as compared plan. • Lead project managers, vendors, and teams in developing and executing a program plan that optimizes staffing and skills.
• Identified and established all aspects of communication ranging from program status report, change management, and training. • Coordinated resources to ensure project and business needs are addressed through proactive priority management with key stakeholders.
U.S. CellularIS Project Manager
Mar. 2013 - Jul. 2015Bensenville, ILProject Manager within the PMO utilizing the full software development life cycle (SDLC) in the wireless industry including requirements gathering, design, testing, implementation and maintenance for PCI Compliance initiatives, Enterprise Data Warehouse (EDW) projects, and Amdocs Systems such as the Customer relationship manager (CRM), Order Management System (OMS) and Point of Sale (POS). • Lead complex development projects involving multiple departments across specialty areas that have significant impact on business productivity and operations. • Responsible for managing technology and consulting vendor/partner relationships, service delivery and overall performance as well as supervising IT staff and implementing IT policies and procedures.
• Primary responsibilities include develop estimates, maintaining budgets, project planning & scheduling, risk mitigation, status reporting, test and implementation planning & coordination.
• Independently manage timelines, resources, budget, staff and implementation efforts. • Coordinating integration & UAT tests which required planning & scheduling test execution, and researching and explaining unexpected but valid test results often created by environment limitations.
Northern TrustSenior IT Consultant
Jan. 2009 - Dec. 2012Chicago, Il• Merged 2 dockets and worked with business areas to enhance and streamline manual and automated processes. • Responsible for efforts and documentation for all phases of SDLC including detailed requirements, technical designs, and test plans.
• Coordinated integration & UAT tests which required planning & scheduling test execution, and researching and explaining unexpected but valid test results often created by environment limitations.
• Gathered requirements, managed resources, and coordinated testing.
• Used business and systems knowledge to coordinate multiple application sub-projects for key organizational initiatives across multiple business areas, systems teams, and external providers.
Northern TrustApplications Systems Manager
Jan. 2006 - Dec. 2009Chicago, IL• Managed a multi-million dollar project to convert and transition all Northern trust accounts beginning with Northern Trust Company’s personal financial and commercial and institutional accounts to one trust system. • Managed $4M budget capital enhancements reporting forecast, current spend and actual spend. • Managed offshore consulting initiatives and employee personnel responsibilities for a team of 25. Team was responsible for the setup and maintenance of The Northern Trust Company’s trust account and client data.
• Provided guidance, removed obstacles and scheduled resources to support, enhance and develop new functionality. Used Web Java and mainframe COBOL and PL/I to enhance a suite of portals used by 80% of corporation. • Met with senior management to provide status and prioritize requests to support business and systems areas across a global organization.
• Collaborated with multiple business areas to streamline processes thru documentation, training, enhancing and automating business and systems processes. Reduced recurring issues by 65%.
• Identified and coordinated with other application teams the changes required to increase systems availability by 8 hours, and position the organization in a global marketplace. • Implemented the offshore support model for the division. Most incidents are now resolved within 24 hours/ 24 x 7 for both domestic and global users.
Northern TrustSenior Applications Consultant
Jan. 2003 - Dec. 2006Chicago, IL• Responsible for efforts and documentation for all phases of SDLC including detailed requirements, technical designs, and test plans.
• Coordinated integration & UAT tests which required planning & scheduling test execution, and researching and explaining unexpected but valid test results often created by environment limitations.
• Met with senior department heads and compliance to develop new customer pricing system for all Corporate Trust business areas. Gathered requirements, managed resources, coordinated testing and trained partners for this global business unit. • Used business and systems knowledge to coordinate multiple application sub-projects for key organizational initiatives across multiple business areas, systems teams, and external providers.
Northern TrustApplications Systems Manager
Jan. 2002 - Dec. 2003Chicago, IL• Developed and maintained budget for a staff of 5 employees and consultants. Personnel responsibilities included performance appraisals, expectations, mentoring, prioritizing assignments, and the recruitment and development of transaction inquiry and maintenance system. • Part of a multi-million dollar project to convert and transition trust account internal GL, transaction maintenance and valuations to one trust system. Managed the project team to provide account maintenance and inquiry of accounting transactions.
Alliant Foodservice (formerly Kraft Foodservice)Senior Systems Analyst
Jan. 1997 - Dec. 2002Deerfield, ILPrimary responsibility involves managing the development, implementation, and support of all national Sales IBM applications and the UNIX Systems that feed data to the IBM using OS/MVS JCL, CICS, COBOL, UNIX, UNIX Scripting, and IDEAL DATACOM.
Alliant Foodservice (Formerly Kraft Foodservice)Senior Programmer/Analyst
Jan. 1994 - Dec. 1997Deerfield, IL• Primary responsibility involves managing the development and implementation and technical support of a Sales Report System using Unix, Unix Scripting, and PowerBuilder. • Primary responsibility involves technical support and upgrade enhancements of the Alliant-LINK DIRECT System, a customer order entry system developed under SCOBOL, SQL, C, and PowerBuilder. • Primary responsibility involves the development, implementation, and support of the Sales Force Automation Redesign. The sales force automation system is a Client Server System developed under C and PowerBuilder. The server is a Tandem. • Primary responsibility involves the development and implementation of the PeopleSoft HR/Payroll. Specific tasks have been the upgrade from PeopleTools 3.13 (HR/Payroll) and 3.21 (Financials) to PeopleTools 3.25. Additional upgrades have been to PeopleSoft 5.11 and PeopleTools 5.12.
Alliant Foodservice (Formerly Kraft Foodservice)Programmer/Analyst
Jan. 1993 - Dec. 1994Deerfield, IL• Primary responsibility involves technical support of the Kraft Foodservice Systems at the national level. This position requires that I support all applications on the IBM and Client Server Systems developed under PowerBuilder. • Primary responsibility involves the development and implementation of the National Pricing Maintenance System, which requires full project life cycle development utilizing COBOL, CICS and IDEAL Datacom.
Illinois Board of Governors Cooperative Computer CenterSystems Analyst
Jan. 1990 - Dec. 1993Elmhurst, IL• Primary responsibility involves full project life cycle development utilizing COBOL, CICS and IDEAL Datacom.
• Oversee and lead all maintenance and enhancements of financial applications utilizing OS/MVS JCL.
• In charge of the specifications for all interfacing to and from the McCormick & Dodge Payroll System.
• Supported the financial accounting and accounts payable systems.
Northern TrustSystems Analyst
Jan. 1987 - Dec. 1990Chicago, IL• Responsible for full project lifecycle development utilizing COBOL and CICS. Responsibility consisted of development and maintenance of Commercial Loans Systems (AFS). Major projects include development of the equity credit line billing procedure.
• Utilizing AS/400 and SYNON, developed a client service system which is used to log customer inquires.
• Utilizing PACBASE, developed an archival and retrieval system which is used to request photo copies of various historical transactions for research and investigation.
• Installed, operated and maintained the Federal Reconcilement System (Vector-8, Sterling Software). The responsibilities entailed a conversion design, which would enable smooth turnover from the old to the new system and an interface to allow the system to reconcile correspondent banks on the same day, as to a day delay.
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