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Work Background
ValueFirstAssistant General Manager Sales
Mar. 2024Jakarta, IndonesiaFounded in 2003, ValueFirst connects businesses with their consumers over telecom and internet channels, at scale. ValueFirst assists brands across sectors to build conversational experiences by offering Apple Business Messaging, Chatbots, Email, Google Business Messaging, Instagram, RCS Business Messaging, SMS, Voice, and WhatsApp through communication platforms and smart APIs. ValueFirst is run by ~500 free-spirited individuals spread across India, Indonesia, the Kingdom of Saudi Arabia, and the United Arab Emirates. Specialties
SMS, Voice, Email, Chatbot, WhatsApp, CPaaS, Conversational AI, Marketing Automation, Cloud Telephony, Google Business Messaging, Apple Business Messaging, and Instagram
Yellow.aiEnterprise Sales Manager
Feb. 2022 - Feb. 2024Jakarta Metropolitan AreaYellow.ai is the world's leading next-gen Total Experience Automation Platform, that aims to make every conversation fulfilling and delightful for your customers and employees. The platform is trusted across 70+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code bot builders. Recognized by Frost & Sullivan, Gartner, IDC, and G2 crowd as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.
GajikuFounding Member
Oct. 2020 - Feb. 2022Jakarta Metropolitan AreaGajiku is an on-demand payroll and people management solution that provides financial access for the 120 million salaried employees in Indonesia We are working with employers to improve employee management, while also ensuring that their employees are in the best financial position for success. By alleviating workers' financial stress, we can increase the competitiveness of the Indonesian workforce and make a difference in people’s live Backed by AC Ventures, Sampoerna, and more.Gajiku is an on-demand payroll and people management solution that provides financial access for the 120 million salaried employees in Indonesia We are working with employers to improve employee management, while also ensuring that their employees are in the best financial position for success. By alleviating workers' financial stress, we can increase the competitiveness of the Indonesian workforce and make a difference in people’s live. Backed by AC Ventures, Sampoerna, and more.
OnlinePajakSenior Sales Manager
Apr. 2020 - Jul. 2020Jakarta, IndonesiaFind and develop relationships of Indonesia Top Companies. Grow OnlinePajak usage amongst companies within assigned industry segments. Maintain a highly organized and up to date CRM and pipeline allowing for regular sales activity reporting and forecasting. Contribute to the OnlinePajak sales strategy with other members of the team. Maintain strong cross-functional relationships with other OnlinePajak teams for the purposes of opportunity identification, customer implementation and proposal development. Advocate new platform features to Indonesia’s top companies. Other ad-hoc duties as assigned by the direct supervisor.
Self EmployedBusiness Development
Aug. 2019 - Mar. 2020Jakarta, Indonesia
PT. Huawei Tech InvestmentEnterprise Account Manager
Oct. 2018 - Jul. 2019Greater Jakarta Area, IndonesiaWork closely with end customers, partners, distributors or external consultants in order to achieve sales quota and revenue and ensure the customer satisfaction with the right solutions and after sales service support. Responsible for building customer relationship with key decision makers. Identify business opportunities in respective customer (Government) and develop solution based on customer requirement. Responsible for the POC testing, Project Operation, Pipeline Management, Market Insight, Customers visit to HQ.
PT. Huawei Tech InvestmentAccount Manager for Indonesia Strategy & Business Development
Dec. 2016 - Oct. 2018Greater Jakarta Area, IndonesiaTogether with Solution teams to develop strategy and solution for the future ICT (Information and Communication Technology) Industry by establishing the ecosystem and standards. High and Medium level (Central and Local Government ) engagement and communication to accelerate ICT Industry growth and contribute to digital economy. Be responsible for achieving Policy to market (PTM) and enhancing customer relationships. Conduct competition management of customer groups at the representative office level. Be responsible for the end-to-end (from zero to market and market to lead) process of the respective project. Be responsible for creating leads, identify business opportunities and develop solution together with solution team based on customer requirements. Ensure good understanding of customers’ requirements and current market information. Involve in all activities to ensure the establishment of the brand. To maintain and develop government relationship especially to the Regulator. To maintain and develop strategic partnership and other stakeholders related to the projects.
Dunamis Organization ServicesRelationship Manager
Dec. 2015 - Jun. 2016Greater Jakarta Area, IndonesiaTo maintain a number of state owned enterprise (BUMN) clients and achieving revenue target through open, productive and highly interdependent partnership.
PT. MNC Sky Vision (MNC Group)Head of Franchise Business Department
Feb. 2015 - Jun. 2015Greater Jakarta Area, IndonesiaTo manage daily sales activity & development and recruiting new Exclusive Partners (Franchisee); Setting new franchise business project from concept until implementation; Find and explore new opportunities in the market whilst maintaining the existing business partner; Identify and map potential areas for the new business opportunity based on pre-defined criteria and recruit target number of franchise offices managed by exclusive partners based on the identification data in nationwide; Set yearly sales targets per franchisee branch office and work with the owner towards achieving the targets; Coach and monitor exclusive partner’s sales team by providing guidance, feedback, and direction to ensure successful performance; Coordination internally with finance, operations (branch & technical), IT, legal, marketing to ensure successful performance.
PT. Nusantara Vision (MNC Group)Head of Dealer Department
Sep. 2014 - Jan. 2015Greater Jakarta Area, IndonesiaMonitoring daily sales activity in Dealer in region West Java, Central Java, and Kalimantan Island (Central Region); Maintain and develop existing Dealers and recruiting new Dealer in Central Region; Coordinating Branches in Central Region sales target achievement & sales strategy; Recruitment & managing Area Sales Managers, Account Executives and supporting staffs Achieve monthly & yearly target, & being responsible Dealers in Central Region business growth; Deliver department budget projection to the management & ensure efficiency & effectiveness in spending sales & operation cost; Monitoring stock & being responsible for the safety of company’s assets.
PT. MNC Sky Vision (MNC Group)Head of Modern Stores and Exhibition Department
Jan. 2014 - Aug. 2014Greater Jakarta Area, IndonesiaMonitoring daily sales activity in Modern Stores and Exhibition in region East Java, Balinusra, Sulawesi and Papua Island (East Region); Maintain National Key Account and develop Local Key Account in East Region; Coordinating Branches in East Region in Modern Stores and Exhibition sales target achievement & sales strategy; Recruitment & managing Area Sales Manager, Sales SPV, sales team, & supporting department head & staff; Achieve monthly & yearly target, & being responsible for Modern Stores and Exhibition in East Region business growth; Deliver department budget projection to the management & ensure efficiency & effectiveness in spending sales & operation cost; Monitoring stock & being responsible for the safety of company’s assets.
PT AXIS Telekom IndonesiaModern Trade & Axis Shop Manager Jabodetabek Region
Oct. 2012 - Oct. 2013Greater Jakarta Area, IndonesiaEnsure all sales modern trade and shop operational run smoothly;
Maintain national key account and develop regional or local key account;
Lead and develope team members of Modern Trade and Axis Shop Jabodetabek Banten Region and ensure the teams to achieve the expected target and KPI;
Ensure outside store display, in-store display and POS material, product availability, demo availability and quality, and sales staff/frontliners knowledge at modern trade outlets. And also ensure for standard operational and service level for Axis Shops are well implemented;
Meet the subscriber and revenue target and also number of new opening of modern channel account. And also meet the revenue target and customer service level for Axis Shop;
Develop program and promo activity at Modern Channel, organized IT Channel (handset/gadget/device, etc) and Axis Shop. Create a win-win solution program among AXIS and our partners:
Operational support for BTL events created by Marketing, mall project created by It & Mall Channel, High Rise Building and Campus Events created by Community Channel thru Axis Shop.
PT. Bakrie ConnectivityChannel Administration Manager
Dec. 2010 - Oct. 2012Greater Jakarta Area, IndonesiaResponsible for Planning, Forecasting, Production, Stocking and Channel Distribution;
Supporting all administration support for National Distributor, Region/Local Dealer and also premium Outlet (Direct to store Redistribution and activation);
Dealership, performance and reward system for local dealers
PT. Bakrie TelecomModern Channel Manager
Feb. 2009 - Dec. 2010Greater Jakarta Area, IndonesiaManaging National Modern Channel such as, Hypermarket, Retail Stores, Minimarket, Specialty Stores and Local Modern Outlet, as sales channel to distribute all products (Voucher, Starter Pack and Device);
Develop Push and Pull Program for those Channels;
Manage Trading Term and all Trading Deals;
Sales and Distribution thru Business Process Outsource Company for Modern Channel
PT. Sony IndonesiaHyper Store Specialist
Jan. 2008 - Feb. 2009Greater Jakarta Area, IndonesiaTo build excellent relationship with Hypermarkets, in order to achieve sales growth, Market Share and profitable growth in Modern Trade;
To make sure the Key Result Area Such as delivery, Sales Field Execution, Visibility (Space Management) and Brand Building Programs;
PT. Carrefour IndonesiaStore Commercial Division Manager (Textile Division)
Jun. 2005 - Nov. 2007Jakarta TimurTo supervise, coordinate and make sure all operational activities running well in order to sales and margin achievement at assigned division;
Responsible for textile division matters (Shoes, Permanent, Seasonal, Household Linen & Accessories) such as such as merchandise, store operation and administrative;
Supervise the Sales Manager/Department Head in sales turnover, margin, stock and day to day operation from before opening until closing;
Coordination with other Division Managers (Grocery, Fresh, Appliance and Bazaar) and Supporting Head (Cashier, Loss Prevention Manager, IT Head, etc.) regarding day to day operation in the store;
Coordination with Buyers and Suppliers regarding to merchandise matters;
Make sure all display and store operation running well based on Implementation rules and company procedure;
Supervise and develop store people levels;
To achieve budget in sales turnover, margin, stock days, known & unknown loss.
PT. Sepatu Bata, TbkDistrict Sales Manager
Jul. 2000 - Jun. 2005Jakarta SelatanGeneral Development of the company’s business in the area by the achievement of the sales estimate;
Supervise the Retail Dealer estimate in pairs and turnover in a profitable planner;
Supervise and develop personnel at Retail Dealer and shop attendant levels;
Safeguard the company’s property and interest in the area;
Experience in Jabodetabek, Central & East Java, Lampung, Bali and Batam Area.
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