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TELUSRegional manager Easter Canada / Directrice régionale Est du Canada
Apr. 2019Ville Saint-Laurent, MontrealKey Responsibilities and achievements
• Cultivate and maintain solid partner relationships to drive mutually beneficial collaboration and drive product intensity among our dealer partners.
• Analyze regional market trends to discover new opportunities for growth.
• Mentor and guide Dealer principals and managers on proper processes and methodologies.
• Implementation of change management and dealer channel restructuring strategies, identifying underperforming locations as targets for closure or acquisition by other dealers and opportunity for new stores
• Analyze business performance data and forecasted business results for upper management
• Review dealer performance and provide ongoing feedback and coaching to drive performance improvement
• Plan and lead meetings with Dealer principals to review business results and communicate new and ongoing priorities.
• Ability to influence dealer partners to drive business efficiency and evolution
TELUS / KoodoBusiness development manager / Directrice du développement des affaires
Nov. 2017 - Mar. 2019Ville St-laurentKey Responsibilities and achievements
• Determined business development opportunities and implemented effective strategy for dealership growth.
• Used solid listening and critical thinking to design winning solutions for the dealers
• Worked cross-functionally, maximizing growth potential in existing accounts with objective of extending products into other areas
• Developed relationships to generate leads and position TELUS as trusted partner
• Established programs to meet sales targets and minimize deviations resulting in maximum business growth.
• Developed short-term and long-term vision and strategy to achieve targeted sales objectives
• Facilitated and managed business development plan based on market and industry research.
KoodoBusiness Development Manager / Directrice développement des affaires
Jul. 2013 - Nov. 2017Région de Montréal, CanadaKey Responsibilities and achievements
• Led the implementation of the new Koodo dealer channel in Quebec. • Coached, developed and motivated team to achieve revenue goals.
• Led sales planning, development and account management to grow existing accounts and establish new sales accounts • Established strong client relationships to drive business development.
• Supported sales team members to drive growth and development.
• Resolved customer complaints regarding sales and service.
• Reviewed operational records and reports to project sales and determine profitability.
• Directed and coordinated products, services and sales activities.
• Conducted market research and reported on competitors.
• Used change methodologies to increase sales and led projects for increased productivity.
TELUSDevelopment business manager / Directrice de Rendement
Jun. 2007 - Jul. 2013Ville St-LaurentKey Responsibilities and achievements
• Implemented a new role which consisted in supporting and coach dealer partners to maximize every client interaction to maximize their revenue • Work with the dealer principals to identify gaps and opportunity to in order to help them achieve sales targets and overall business objectives • Train and Coach sales managers and reps based on opportunities identified with the dealer principal
QualcommDirector National account / Directrice des comptes Nationaux
Sep. 1998 - Jan. 2005Key Responsibilities and achievements
• Hired as an account manager by a California based company wanting to develop the Canadian market. • Established strong client relationships to drive business development in Quebec
• Led the implementation of the new CDMA devices in Quebec. • Coached, developed and motivated various partners to achieve revenue goals.
• Led sales planning, development and account management to grow existing accounts and establish new sales targets
• Promoted to Regional manager responsible to set and meet sales target in Eastern Canada • Promoted to Director responsible to develop and maintain business relationship with various partners across the country: Bell Aliant, Bell Mobility, TELUS and more.
Cantel AT&TRegional Sales Representative
Jan. 1993 - Dec. 1998Cantel carreer summary: I started as an inbound sales representative with no experience in Telecom. I was promoted Outbound representative to support corporate accounts after 1 year. Promoted to Retail Account Manager to support big box retailers such as Future Shop, Dumoulin, Bestbuy and more
Promoted Account Manager to support specifically our Paging division and worked with dealer partners to develop the market.
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