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Work Background
Johnson ControlsQuality Manager
Jun. 2023Norman, Oklahoma, United States
Automotive LightingDevelopment Quality (APQP) Manager
Apr. 2016 - Jul. 2023El Paso, Texas, United StatesSupport and guide ADQP engineers in standardizing and transitioning a multi-
site launch phase into 4 different assembly plants with high attention to
ensuring consistency in training, production quality, regulatory compliance,
and risk control. Establish internal controls, cross checking critical
items, and consulting NAFTA to address quality roadblocks to guarantee
adherence to customer requirements. Collaborate with APQP engineering team
to develop new product and technology guidelines as well as drive continuous
improvements to existing processes.
• Achieved FCA PPAP approval within strict timelines and program objectives,
enabling company cash back to customer of $20M+ for cash flow..
• Decreased tool modification costs during the ADQP design process by
introducing 3D printing as a solution for developing, adjusting, and
testing different parts.
• Reduced sorting cost by 30% during ramp up phase based on identified
improvement opportunities while managing previous launch programs.
• Led central team through full program life cycle from sourcing to
industrialization phase with proactive approach to evaluating and addressing
critical items for NAFTA plants.
• Upgraded company system to effectively drive programs to introduction by
tracking and influencing accountability to design and manufacturing
documentation milestones and timelines.
• Took initiative to continuously develop and strengthen Quality Engineers
skills from basic to intermediate on GD&T, design of measurements jigs, MFA,
Gage R &R, capability analysis and 8D's.
Automotive LightingQuality New Programs Coordinator
Jan. 2015 - Apr. 2016Pulaski TnSupervised and coordinated APQP engineers in completion of Pulaski plan
program phases and activities from initiation to production. Lead
comprehensive plant evaluation to approve of production environments and
processes including dimensional fixtures, tooling, assembly lines, internal
controls, and end of line testing. Identify and address potential risks to
regulatory, quality, cost control, and production guidelines.
● Cut concept design issues by 50% by incorporating improvement strategies
from previous programs into new program design processes and decisions.
● Enhanced dimensional development and root cause analysis by implementing
measurement technology for the Pulaski plant program.
Automotive LightingNew programs Quality eng (APQP)
Sep. 2014 - Jan. 2015Pulaski TnDirectly supported and contributed to Chrysler and Mercedes product
development as Lead quality engineer and SME all APQP phases.
• Ensured product product quality, regulatory compliance, and reduced risk
with thorough assessment and validation of all tooling, esthetics, and
gages. Accountable for all dimensional improvements and corrections.
Automotive LightingQuality Customer Coordinator
Feb. 2013 - Dec. 2014Ciudad Juarez , Chihuahua Led all quality control development, analysis, and validation for BMW
products (molding, assembly, customer, warranty) and Hold Area processes
(Juarez & El Passo). Engaged directly with customers to answer questions,
provide technical expertise, and address product issues.
• Reduced quality on hold from 1,200K USD to 250K USD in 3 months.
• Brought down 2013 PPMS by 15 % in BMW customer within 1 year.
• Achieved and maintained Green grade in Warranty Audit from BMW in 2013
over 3 consecutive quarters.
Automotive LightingNew Projects Quality Engineer
Nov. 2010 - Feb. 2013Ciudad juarez, Chihuahua Managed quality development and control for all GM and Mercedes Benz
products across all APQP phases. Conducted assessment and validation of
tooling, esthetics, and gages. Resolved design issues with dimensional
improvements and corrections.
• Obtained Full PPAP and $4M cash back for Chevy Volt HL.
• Reduced customer complaints by 30% for product introduction.
• Saved company $80K by designing a machine to perform burst tests and leak
tests.
Automotive LightingQuality Engineer Molding area
Jun. 2010 - Nov. 2010Ciudad Juarez ChihuaReduced scap in thermoplastic area by 3% in 2 months
TTE CorporationQuality Enginner
Jul. 2008 - Jun. 2010Ciudad JuarezImproved quality Toshiba product PPMs from 20,000 to less than 900. Improved
overseas customer experience with complaints dropping from 5 to zero within a
month. Improved RCA product PPMs from 15,000 to less than 500.
Automotive LightingQuality Engineer
Oct. 2006 - Jul. 2008Ciudad JuarezReduced customer complaints by 40%, assembly line scrap by 3%, and pre-
producting scrap by 6%.
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