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Work Background
3ME-commerce Data Syndication Coordinator
Dec. 2022Costa RicaResponsible for the aggregation, transformation, and distribution of product data to 3M's e-commerce partners. This includes working with cross-functional teams to gather product data, ensuring that data is accurate and up-to-date, and using data to improve the customer experience.
3MProduct Information Management Analyst
Sep. 2022 - Dec. 2022Costa RicaResponsible for collecting, analyzing, and managing product information for over 75,000 3M products. This includes gathering and maintaining product data, creating and updating product documentation, and ensuring that product information is accurate and up-to-date.
AmazonSelling Partner Support Associate - ILAC and FBA
Jan. 2022 - Sep. 2022San Jose, Costa RicaResponsible for providing excellent customer service to Amazon's third-party sellers. This includes resolving customer issues, providing product guidance, and helping sellers to understand and use Amazon's platform.
5CAGaming Support Agent - 2k and Epic Games
Jan. 2021 - Dec. 2021Remote, Costa RicaResponsible for providing excellent customer service to players of 2K Games and Epic Games titles. This includes resolving customer issues, providing technical support, and helping players to enjoy the games they love.
Poder Judicial Costa RicaTecnico Judicial - Fiscalia General de la Republica
Jan. 2018 - Jun. 2018Costa RicaResponsible for aiding the prosecution of criminal cases in the Second Judicial Circuit of San Jose. This includes assisting in the investigation of cases and preparing cases for trial
Universidad de Costa Rica UCRTeaching Assistant - Project Management
Mar. 2017 - Dec. 2017Costa RicaResponsible for supporting the Professor of Data Analytics and Project Management in the delivery of the Project Management course. This includes grading assignments, leading discussion sections, and providing assistance to students
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