Amine Chikhi is a dedicated Support Agent at 5CA, where he excels in delivering exceptional customer service and technical assistance. With over five years of experience in the industry, Amine has a proven track record of resolving complex client issues efficiently, enhancing customer satisfaction and loyalty. His expertise in multilingual support and his passion for technology enable him to connect with a diverse global clientele. Amine is committed to continuous improvement and innovation, consistently contributing to 5CA's reputation for world-class support.More...
Neto Santos
T3 Agent@5CA
Verified
Santiago Mejia
Project Manager
Verified
I’m a Project Manager and Scrum Master with a technical creative background in 3D and motion production, which helps me connect business goals with real production constraints. I’m bilingual (English/Spanish) and I’ve lived and worked across Colombia, Spain, and India, which strengthened my adaptability and helped me bridge communication gaps between teams, clients, and stakeholders across cultures and time zones.
In my Project Manager roles, I’ve led cross-functional teams of 10+ people delivering marketing campaigns, branded content, apps, websites, and advergames in fast-paced agency environments.
Highlights:
✔️Reduced budget overruns by 70% by building internal planning tools and improving delivery workflows.
✔️Improved on-time delivery to 80% through workload planning, prioritization, and stronger time management practices.
✔️Reduced crunch time by 50% while maintaining award-winning quality standards.
✔️ Delivered 100% of contracted items through clear scope control and stakeholder alignment.
✔️ Contributed to award-winning deliveries at Igloolab: WINA Festival (Silver 2023, Bronze 2022 – Health & Pharma) and Top FICE Health Agency of the Year in Colombia (2022).
I’m especially interested in Project Manager, Producer, or Production roles in gaming, advergames, and interactive media, and I’m also open to digital delivery and creative operations opportunities.
Tools: Jira, Asana, ClickUp, Monday.com, Notion, Trello, Basecamp, Harvest.
Availability: Immediate, remote. Time zone flexible.More...
Miskar Chomse
Facilitator@AACA
Verified
Award Winning Screenwriter, Actor, Director, Editor, Producer, Lecturer | MFAMore...
Michelle Swenne
Customer Experience Supervisor@ABInBev
Verified
Customer Experience Leader with 5+ years of success in leading high-performing teams, optimizing supply chain processes, and driving customer satisfaction in the FMCG and tech sectors. Known for project stabilization, stakeholder engagement, and a collaborative leadership style. Achieving all-time high CX KPIs, 3rd highest NPS in Europe and 100% Manager Effectiveness scoreMore...
Sam Saime Albayram
SEO Specialist@Spotzer
Verified
Hi, I’m Sam — a multilingual freelancer with a curious mind and a strong tech background.
I spent 4 years in technical support for big-name tech companies, helping users over both chat and phone (but I definitely thrive in chat — fast typing is my jam). For the past 2 years, I’ve been diving deep into SEO, where I developed a solid understanding of keyword strategy, content optimization, and basic HTML coding.
I’m fluent in German, Turkish, and English, and I offer translation and proofreading services in all three. I also have experience in data entry from my university days — no formal references there, but I get things done quickly and accurately.
I love picking up new skills and solving problems efficiently. If you’re looking for someone reliable, sharp, and ready to jump in — feel free to reach out. Happy to connect!More...
Experienced Operations & Account Manager | Remote Team Specialist | Customer-Focused & Results-Driven
With over 5 years of experience in customer service, sales, and operations, I’ve built a career around optimizing workflows, improving client relationships, and driving measurable business results. I’ve worked across various industries—from BPO and hospitality to legal and real estate—and in recent years, I've successfully transitioned to remote roles supporting executives and managing operations for fast-paced startups.
Some of my key achievements include:
Spearheading process improvements that reduced operational delays by 30%
Managing multi-channel customer service teams and boosting CSAT scores to over 90%
Supporting C-level executives and handling recruitment, scheduling, CRM management, and vendor coordination
Successfully closing deals and upselling to existing clients, contributing to a 20% revenue increase
I bring a hands-on, solution-oriented mindset to every role and love helping businesses grow while ensuring smooth day-to-day operations.More...
Paulo Vitor Reinholz
Customer Experience Specialist
Verified
Former specialist at Epic Games (Fortnite, Rocket League, Fall Guys) and Bang & Olufsen.More...
Thiago Kaviski
Virtual Assistant/Data Analyst
Verified
Motivated and experienced remote professional with a diverse background in customer service, executive assistance, data management, marketing strategy, and sales. I am seeking a Data Analyst position where I can contribute with my skills and grow professionally within a dynamic and supportive company.More...
Geovanni Cardinale
Senior team leader@ClearSource BPO
Verified
Geovanni Cardinale is a seasoned professional with a proven track record in the business process outsourcing (BPO) industry. Currently, he holds the position of a Senior Team Leader at ClearSource BPO Company. His key responsibilities include leading his team towards achieving business goals, driving operational efficiency, and ensuring client satisfaction. Prior to joining ClearSource, Geovanni had accumulated years of experience in various leadership roles, gaining extensive knowledge in strategic planning, team management, and process improvements. His leadership style, characterized by fostering team collaboration and promoting a customer-centric approach, has been instrumental in his success in the BPO sector. Geovanni is highly respected for his ability to develop and implement strategies that improve service quality and increase profitability.More...
Daniel Alvarez
Music Producer
Verified
Daniel Alvarez is a highly talented and accomplished music producer, known for his exceptional skills in creating, arranging, and recording music across various genres. His work portfolio includes successful collaborations with established musicians and emerging talents, earning him recognition and respect in the music industry. Alvarez's expertise in using cutting-edge technology and software for music production, coupled with his creative vision and understanding of musical trends, allows him to consistently produce high-quality music that resonates with audiences. His commitment to nurturing and promoting new talents further highlights his dedication to the growth and evolution of the music industry.More...
Viktoria Mortensen
AI coach creator@Viktoria's AI Agency
Verified
I am an AI coach designer, creating great avatar coaches to work 24/7. My coaches encorporate knowledge from your website, yourself or a chosen expert. My own personal clone can be found and checked out on my personal website.More...
Sabas Sanchez
Product Manager@Conclave
Verified
I am a highly experienced Product Manager with over 8 years of expertise in science-based and software product development. Throughout my career, I have led and launched multiple products, driven by my passion for collaboration and problem-solving. I have worked with cross-functional teams in various industries, including blockchain, software, and legal tech, to deliver successful product outcomes.
I specialize in backlog design, product integration, and strategic planning, ensuring products meet market needs and exceed user expectations. With experience in managing agile development processes, leading go-to-market strategies, and conducting user research, I take pride in bringing products from concept to market with a focus on user-centric design.
Fluent in both English and Spanish, I have successfully collaborated with international teams and stakeholders, delivering projects that align with long-term business goals. Whether it's leading a startup or a large-scale product launch, I am committed to innovation, data-driven decision-making, and continuous product improvement.More...
Mauricio Gatgens
E-commerce Analyst@3M
Verified
The e-commerce sector at 3M Company has shown significant growth over the past quarter. Our digital marketing strategies have effectively increased our online visibility, resulting in an increase in online sales. The implementation of advanced analytics tools has improved our customer targeting and personalization, leading to higher conversion rates. However, there are opportunities for further growth. We need to focus on enhancing the mobile shopping experience and leveraging social media platforms for marketing. Also, investing in AI and machine learning can help in predictive analysis for better inventory management and customer service.More...