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Work Background
SamboatAftersales Service Intern
Apr. 2024Burdeos, Nueva Aquitania, FranciaManage booking confirmations and travel arrangements into the company's operational system, also manage the booking from the beginning until the end of the rent date and be attentive with the client's necessities through phone and email about their follow-up of their files and complications (B2C). Lastly, I keep a constant communication with the samboat's partners about the client's wishes and need, thus, entry the data information into the operational system and manage the invoices.
Cencosud S.A.Práctica Profesional
Jan. 2023 - Jun. 2023Región Metropolitana de Santiago, ChileI learned how to manage in Excel the consolidations, that was organizing the variety of promotions and offers made in supermarkets for the different categories/sections of the products and conducting a comprehensive price analysis in comparison to competitors to inform strategic pricing decisions and maintain competitiveness. Additionally, I improve soft skills for negotiation with suppliers and analytics presentations.
Falabella Retail S.AClick & Collect Advisor
Dec. 2020 - Jan. 2021San Bernardo, Región Metropolitana de Santiago, ChileI was responsible for managing and organizing the daily online purchases made through the company’s official website. This involved overseeing the entire order fulfillment process, ensuring that each order was carefully prepared to meet the highest standards. I worked diligently to confirm that all products were available, in stock, and in suitable condition for packaging before they were entered into the company’s operational system for distribution. I managed to help in the internal process to be smooth and efficient with the order's fulfillment, resulting in timely deliveries and high customer satisfaction.
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