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Work Background
Digital TreasurySenior Software Engineer
Jul. 2024Perth, Western Australia, Australia
MandoeWebsite Developer, SaaS Test Automation
Nov. 2021 - Jul. 2024Perth, Western Australia, Australia● Created WordPress themes and plugins leveraging custom Gutenberg blocks resulting in an increase of text to to-HTML ratio
● Tested company web app and website and found over 20 ideas for improvements to make
● Strengthened user experience of the website by implementing geographical subdirectories, usability tests, on-page SEO, landing page tests and content management, resulting in a 35% increase in website traffic
● Produced 30+ instructional videos and article copy for Intercom support articles
● Achieved Google page speed score of 100 for desktop and 95 for mobile for the marketing websites
● Utilized webdriver.io to automate testing of our SaaS web app and to automate the creation of how-to videos for Intercom.com.
Webby Website OptimisationWordPress Developer & Search Engine Optimization Consultant
Oct. 2020Perth, Western Australia, Australia
Insight Communication & DesignWordpress Developer
Mar. 2018 - Oct. 2020Subiaco● Developed mobile responsive client websites deploying WordPress, CSS, HTML, PHP, & JavaScript
● Enhanced user experience of website by executing usability test, on-page & off-page SEO, landing page test and content management, resulting in a 200% increase in website traffic
● Combined five company WordPress websites into 1 WordPress website using WordPress multisite, saving hosting costs & maintenance time.
The ORS GroupDesktop Support Engineer
Jan. 2014 - Mar. 2016Perth, Western Australia, Australia● Resolved IT software and hardware problems as a 2nd level on-site desktop engineer.
● Upgraded the corporate website CMS software (WordPress) & resolved compatibility issues.
WA Department of HealthTelehealth IT Service Desk
May. 2013 - Oct. 2013Osborne Park, Western Australia, Australia● IT Service Desk for Telehealth at the WA Health Dept
Incredible ConceptsInformation Technology Support
Sep. 2012 - Mar. 2013Perth, Australia● WordPress development, IT Support
Doig Web TechnologyWordPress Developer & Search Engine Optimization Consultant
Oct. 2011 - Oct. 2020Perth, Australia● Developed mobile responsive client websites deploying WordPress, CSS, HTML, PHP, JavaScript
● Resolved 50+ website technical issues, coordinating with vendors for diagnosis and upgrades
● Completed 10+ tasks relating to client website traffic plans, suggesting ways to optimize website for SEO, A/B testing protocols, analyzing key metrics affecting website traffic
● Increases in website traffic of up to 450%
Cox Howlett & Bailey WoodlandLevel 1/2 Technical Support
Jun. 2011 - Jul. 2011Perth, Australia● 1st/2nd level desktop/server/LAN/WAN support
AlphawestLevel 1/2 Desktop/Server Engineer
Jan. 2011 - Jun. 2011Perth, Western Australia, Australia● 1st/2nd level desktop/server/LAN/WAN support
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