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Work Background
NuWest Group Holdings, LLCDirector of Delivery
Dec. 2017Scottsdale, Arizona, United StatesLead and develop a dynamic team of Recruiters specialized in the healthcare field.
Interview, onboard and coach multiple RNs to get them to the next step in their career Provide reporting and data collection to the management team when needed
EventPro Strategies Event StaffingDirector of Operations
Aug. 2012 - Oct. 2017-Lead and develop a dynamic team of Project Managers, Program Coordinators, Recruiters and Data Analysts through a comprehensive array of systems and processes geared toward productivity and efficiency.
- Drive Team and Operations Department performance on a daily basis by setting clear goals, monitoring, coaching and developing strategies leading to performance improvement and Client satisfaction.
- Review key program/account metrics, the status of corresponding project plans, Client deliverables and budgets to determine the effectiveness, outcomes, risk, scalability and measurable impact of projects.
- Ensure high employee satisfaction and retention of high performing employees.
- Respond immediately to Client/Project complications. Review and ensure implementation of appropriate action plans, and oversee status updates until fully resolved.
- Consistently perform operating cost and budget analysis to make certain that resources are allocated appropriately and company is achieving maximum profitability.
- Maintain a positive, innovative and collaborative environment through the facilitation of team meetings, one-on-one coaching, and team incentive programs.
Portrait InnovationsStudio Photographer
May. 2012 - Aug. 2012Handling 5-15 sessions a day in the studio, taking pictures of families, babies, senior portraits, save the date, anniversary, dance and maternity photos. Also, selling the photos after each session.
Jerry Bob's Family RestaurantManager
Oct. 2009 - May. 2012I was a front house manager, I made schedules, managed servers, buss boys, cashiers and hosts, also handled customer complaints and closing the register. I was also a full time server.
1015 JamzIntern
Jan. 2008 - Dec. 2009Promotional Assistant, in Studio assistant.
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