Requests
3
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
AirwallexStaff Product Designer
Mar. 2024Singapore, SingaporeThe achievements include, but are not limited to,
Led the design of a multi-conditional approval workflow for company expenses and bill processes and launched it with over 10 beta customers; Pioneered the design of vendor management products and defined complex object relationships and logics; Redesigned the mobile app's information architecture to facilitate a shift towards an organisational, multi-entity management structure; Currently focusing on enhancing and reimagining card management and mobile app experiences.
AirwallexSenior Product Designer
Feb. 2023 - Mar. 2024SingaporeSpearheaded key projects including Cards experience redesign, Bills Batch Payment, Card Re-issuance, Credit Card launch, and Business Name on Cards, achieving successful launches and fostering collaborative teamwork. Initiated and contributed to various cross-domain initiatives such as explorations and research on Spend product IA, AP & Reimbursement journey mapping, development of Content Guidelines, etc., driving continuous improvements and efficient across products and within the team.
Johnson & JohnsonLead Digital Experience Designer
Sep. 2021 - Dec. 2022SingaporeLead the Digital Experience Design capability (team of 5); Initiate & plan career development discussions & team culture building; oversee 7 projects across various business functions; Lead the business development, scoping, resource, and project planning; develop subject matter expertise in the Janssen Pharmaceutical business pillar; Establish credibility and continual partnership with business stakeholders; Lead and involve in strategic development & storytelling for several initiatives; lead the design & build phase of various projects with complex systems, business insight & multi-disciplinary teams, recent examples include - Redesigning the regional commercial Burden of Disease platform - discover and dissect business user insights across 8 functions; translate insights into useful and valuable data visualization & platform experiences; lead designers from internal team and external vendor teams; work closely with a multi-functional team of business stakeholders, technology & data science team, etc.
MoneyFittDesign Consultant
May. 2021 - Apr. 2024SingaporeConsult & co-shape the experience development of the MoneyFitt app and its other service offerings; lead the design of the MoneyFitt app, brand guidelines, and other service collateral materials, etc. *No conflict of interest. All the work was done outside of employment hours. The majority of the work was voluntary.
SingtelExperience Designer
Dec. 2019 - Sep. 2021SingaporeLed design in the agile squad for the My Singtel app. Launched various customer engagement projects; drove design decisions based on research and data; collaborated with and advocated for designers’ active contributions; contributed to the design system development.
CitiUser Interface Architect
Sep. 2016 - Dec. 2019Central SingaporeDesigned, enhanced, and initiated various features and products for both internal users and across various client segments. Focused on customer financial motivations, service & support experiences, internal dashboard enhancements for CRM & wealth management, chatbot service blueprint & design, and other customer engagement initiatives.
Aureso Pte LtdUX Designer Intern
Nov. 2015 - Apr. 2016SingaporeResponsible for the user experience design of mobile version of product development. Major work-scope includes market research, idea generalisation, wireframe and UX flow production, interactive prototype production.
The Estée Lauder Companies Inc. PteGlobal Internship Program
May. 2014 - Aug. 2014SingaporeGlobal Internship Program
Proposed the renovated design for the manager and employee on-boarding toolkit; Consolidated human resources policies and proposed the new design for affiliated HR website with the team.
Intch is a Professional Networking App for the Future of WorkSee more people like Eva on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
451868 people
120
Product Designer @ HealthBeats
17
Marketing Manager @ Unilever
17
Senior UX designer & researcher @ neuroflash GmbH
79674 people
120
Product Designer @ HealthBeats
17
Marketing Manager @ Unilever
28
Change Management & Communication @ Surbana Jurong Private Limited